Rick Case Hyundai Duluth

My wife and i were looking for a new Sonata after our 2009 Sonata was totalled in a wreck 2/11/11. We went to Rick Case and met with Ken Hinger. Mr Hinger was a great saleman. Very patient. He showed us 2009 Sonata was totalled in a wreck 2/11/11. We went to Rick Case and met with Ken Hinger. Mr Hinger was a great saleman. Very patient. He showed us several cars all with different features to give us an idea of what was available in the new Sonatas. We test drove Three cars and decided on the one for us. Mr. Hinger was very helpful in getting us the very best deal and we left that day with our new car. I would highly recommend Mr. Hinger to anyone looking for a new or used car at Rick Case. More

Good experience. The wait time to meet with the finance person was rather long due to the volumn of customers. Michael Green was very friendly and professional. He answered all of our questions and made s person was rather long due to the volumn of customers. Michael Green was very friendly and professional. He answered all of our questions and made sure we were aware of all of the features of the car. More

Steve was very helpful and friendly. I would definately purchase a vehicle form him again. We actually live in TN and he made the whole process very simple for us. The whole experience was very pleasant fr purchase a vehicle form him again. We actually live in TN and he made the whole process very simple for us. The whole experience was very pleasant from start to finish. Next year when we purchase a new car again, I will definately check with Steve first. More

I had an excellent experience working with Kelvin Endee, Karrie Ramel, and Stephan Gronberg. I was surprised at how well they treated me, especially being a female I have not always recieved the best servi Karrie Ramel, and Stephan Gronberg. I was surprised at how well they treated me, especially being a female I have not always recieved the best service in the car industry. They all worked very hard to make sure I was a satisfied customer and to get me into a vehicle that worked for me and my budget. Thanks guys, I am just loving my new car! More

Fred Scott was a good sales person since he persuaded me to purchase my 2010 Hyundai Veracruz SUV. I am usually the type of person who walks out and thinks about the offer but since I was able to negiotate to purchase my 2010 Hyundai Veracruz SUV. I am usually the type of person who walks out and thinks about the offer but since I was able to negiotate and get some things that I wanted, I was satisfied. I was a little disappointed that my battery died on me several times as well as having an issue with the sunroof that was installed making some noise whenever I rode with it opened, but Fred Scott always made sure that the repairs were completed. I was especially pleased to be able to do business with Derwin Ware because of his warm and friendly personality as well as his patience to allow me to ask questions that sometimes may not have always related to his department. He would take the time an go that extra mile to get my questions answered which would make me feel more comfortable to contact him first about any issues that I needed to have taken care of. He always made me feel that he was genuienly happy to see me. I never felt that he was in a hurry to finish conducting business with me. I really appreciated the way he worked with me. More

Went in to see a Hyundai Sonata that I had seen on the internet. Came to to the dealership and looked around the lot. Wasn't followed around or bothered while doing so, which made the experience even be internet. Came to to the dealership and looked around the lot. Wasn't followed around or bothered while doing so, which made the experience even better. After a few minutes or so, Fred Scott came over and asked if we had been helped. We said we hadn't. We told him about the car we had seen on the internet, and he within just a few minutes found the car we were in search of. We test drove it and loved it. After a few back and forths trying to come up with the price we could afford, we came to an agreement. I must tell you, I hate buying cars, and I don't like dealing with dealerships usually. But I have to say the entire experience was a delightful one. The people were very courteous and the overall experience was fantastic. I would absolutely tell a friend or family member to buy an automobile from this dealer. We are loving our Sonata! Thanks Fred! And thanks Rick Case! More

Rick Banks was straight forward, honest and eager to meet my needs. Moreover, they let me test-drive the Sonata (which I love!) for 24 hours. I drove the Accord, Camry and Sonata. Hands down -- Sonata was my needs. Moreover, they let me test-drive the Sonata (which I love!) for 24 hours. I drove the Accord, Camry and Sonata. Hands down -- Sonata was the best car. Heck, the popcorn ain't bad either. More

Our experience was great, although i would like for it to have gone a little faster than 4 hours, when it came to talking numbers there was no feeling of haggling. We got a number, negotiated our trade and have gone a little faster than 4 hours, when it came to talking numbers there was no feeling of haggling. We got a number, negotiated our trade and signed the papers. The sales man was extremely nice and even held my baby and took him for a short tour of the office, which he loved. More

We had a very good experience at Rick Case Hyundai. Our car salesman, Ken Hinger was GREAT to work with. We came there knowing what we wanted and what we wanted to pay. Ken helped us purchase a vehicle i car salesman, Ken Hinger was GREAT to work with. We came there knowing what we wanted and what we wanted to pay. Ken helped us purchase a vehicle in a short amount of time. He was professional, kind, and honest. I work in a customer service industry and he is someone that I would want on my team as he has great customer service skills. We would definitely come back to him if we have a need for another vehicle. We will also refer our friends to Ken at the Hyundai dealership. Thank you Ken! More

I had a wonderful experience with Rick Case. Both Fred Scott and Kelvin Endee were superb salesmen and helped me get the car I needed. My credit was not the best when I went into the dearlership, but thes Scott and Kelvin Endee were superb salesmen and helped me get the car I needed. My credit was not the best when I went into the dearlership, but these guys helped me to explore my options and came up with a deal that I could afford. The financing is great and the car- a 2005 Hyundai Sonata has been great. I would definitely recommend Rick Case to others. This will definitely be my first stop the next time I am ready to purchase a new or used vehicle. More