Rick Case Hyundai Duluth

I bought a used 2010 Hyundai Sonata from Rick Case in December of 2010. First of all, I am pleased to report that the car itself was in fantastic shape when I made my purchase. It handled perfectly December of 2010. First of all, I am pleased to report that the car itself was in fantastic shape when I made my purchase. It handled perfectly, it was clean, and all the fluids looked normal. I recently just got the oil changed in the car and the guy at Kauffman's said it looked like it was brand new! The price wasn't too bad either. I have been driving it for 3 months now and I have been very happy with my Sonata. I would rate the quality/value of the vehicle 5 out of 5. My salesman's name was Fred Scott, and I think he did a great job. He let me test drive the car for as long as I wanted, followed up on my Bluetooth installation in a timely manner, and managed to throw in some floor mats, a drivers manual, and a full tank of gas for free. Since I visited the dealership by myself, I was really impressed by the fact that he made arrangements to have someone drive my Sonata home for me so I didn't have to leave it at the dealership overnight. Based on this, I give Fred Scott a 5 out of 5. More

I am almost 66 years old I have purchased many cars trucks for both company and personal use in my life time and I can say with experience that Rick Case is without a doubt the best dealer I hav trucks for both company and personal use in my life time and I can say with experience that Rick Case is without a doubt the best dealer I have ever bought from, and Steve Hall is without a doubt the VERY BEST salesman I have done business with. This entire operation is a class act!!!!!!!!!!!!!! More

I had a great experience at Rick Case Duluth. Fred Scott worked with great energy to show and tell me everything I needed to know about the Hyundai Elantra. The entire team there worked very hard to make s worked with great energy to show and tell me everything I needed to know about the Hyundai Elantra. The entire team there worked very hard to make sure I was happy and that everything went well with the purchase. This was the best car buying experience I've ever had. I look forward to working with Rick Case again in the future. More

Excellent experience. Mr Scott provided excellent customer service and product knowledge. My overall experience at the dealership was very satisfied. I left with a great car (Hyundai Accent) and paym customer service and product knowledge. My overall experience at the dealership was very satisfied. I left with a great car (Hyundai Accent) and payment that fits my budget. The dealership offers a great selection of vehicles. I would definitely recommend Hyundai as a preferred car of choice. Thanks. More

We had a great experience at Rick Case Hyundai. Our salesperson was very nice, not too pushy. We will probably be back to make another purchase in the near future. The prices on car maintenance seem v salesperson was very nice, not too pushy. We will probably be back to make another purchase in the near future. The prices on car maintenance seem very reasonable and the staff is very nice. Overall a very good experience. More

Fred Scott is definitely the guy to see at Rick Case. He goes out of his way to make sure you're happy! I found a super used Sonata at Rick Case and was treated very fairly. I have returned to Rick Case for goes out of his way to make sure you're happy! I found a super used Sonata at Rick Case and was treated very fairly. I have returned to Rick Case for service on a couple of occasions and was treated with respect. More

Fred was very friendly, no pressure, helpful and relentless in getting the car we wanted. Very easy fast transaction. We were dealing with an out of state company car, so he dealt directly with t relentless in getting the car we wanted. Very easy fast transaction. We were dealing with an out of state company car, so he dealt directly with the relevant parties and handled all the details. I just showed up and picked up the car as promised. More

Fred was an outstanding salesperson. Three areas come to mind: 1.He listens to the customer and tries over and beyond to meet our expectations 2.He is friendly, courteous, and genuinely cares about gettin mind: 1.He listens to the customer and tries over and beyond to meet our expectations 2.He is friendly, courteous, and genuinely cares about getting the customer in the right car for them. 3.Outstanding follow up during the deal, and after we took posession of our new vehicle. He was willing to go back to the manager several times for us to get the exact deal "we" were looking for. We left Rick Case feeling satisfied, and not like we had been taken advantage of. More

Everyone was friendly and very helpful, each person helped each other when information or assistance was needed. Very professional, fast and courteous. When a roadblock was encountered all involved wor helped each other when information or assistance was needed. Very professional, fast and courteous. When a roadblock was encountered all involved worked diligently to resolve it and no one blamed the customer. More

Ken was very courteous, knowledgeable. He followed up on the sale when I had to return the auto for service the next day. He gave me a loaner car to drive in the interim. He even told me to return the nex the sale when I had to return the auto for service the next day. He gave me a loaner car to drive in the interim. He even told me to return the next week so that my new car could be detailed. This is the 4th car either I or a member of my immediate family has purchased from Rick Case -- we would not be repeat customers if we didn't feel comfortable with the entire team. I would certainly recommend Rick Case Hyundai to anyone and I would definitely steer them to Ken Hinger. More