Rick Case Hyundai Duluth

I've owned my Hyundai since I purchased it new in 2000. I've put over 130,000 miles on her without the first problem. My intention was to purchase a new Hyundai because it has been such a good vehicle for I've put over 130,000 miles on her without the first problem. My intention was to purchase a new Hyundai because it has been such a good vehicle for me all these years but my friends and family insisted I compare other cars before I made my decision. We visited several dealerships prior to visiting Rick Case Hyundai in Duluth. That's where I met Steve Hall and he made me feel right at home and showed me several diffrent vehicles that had the options I was looking for. Steve answered all my questions and explained a lot of things about the car that I never even would have thought of. Steve felt like an old friend from the beginning and was a pleasure to work with. He was patient, never presuured me and I could tell he truly had my best interest at heart. After having looke at everything else out there, I knew when I drove my new Sonata that it would be the car I would buy. It beat the other cars hands down. It has more features than I ever imagined, gets better gas mileage than any of the other cars I looked at and has the best warranty on top of it all. Steve is someone I'll recommend to anyone thinking of buying a car, and I've never been able to say that about anyone car dealer. I don't think you'll ever find a more professional, knowledgeable, courteous and genuinely friendly person to work with. Keep up the good work Steve! More

My Daughter contacted these folks and asked me to meet here there to discuss financing options. I had no problem co signing with her and even helping with the down payment. Every document I signed was to here there to discuss financing options. I had no problem co signing with her and even helping with the down payment. Every document I signed was to that effect, my daughter as the buyer myself as the co signer, deal went through and to my surprise I was listed as the buyer with my daughter as the co signer, I despise a lyer and have no use for crooked people, I was asked by 2 separate people to sign BLANK documents- *%!* NO. - I am not quite sure the sales man Fred as not in on the deception but, the crooked shisters won yesterday only for the sake of my daughter. More

Working with our salesman, Aron Vincze, was a pleasure. He is professional, polite, thorough, and very patient... not the "typical" car salesman. After looking at many, and test driving a couple vehicl He is professional, polite, thorough, and very patient... not the "typical" car salesman. After looking at many, and test driving a couple vehicles, we were satisfied with the price but there was a glitch with mismatched tires, the Certification Inspection, and the 'detailing/clean-up -- but Aron closed the deal by making sure every issue was addressed and to our liking. Best car buying experience ever! More

I had a very good experience with Rick case, Hyundai. I had a very good experience with Rick case, Hyundai. They have great options for cars and also a very friendly staff to help you out to make select I had a very good experience with Rick case, Hyundai. They have great options for cars and also a very friendly staff to help you out to make selection. The service is fast and professional. I worked with Maurice Mcmillan (sales consultant) and he was excellent. He helped us with all the issues that we had during buying the car. He even helped us with all the after-sale issues, and made sure that we are satisfied and happy. All other staff is also very helpful and does a very good job at taking care of the customers. I would definitely recommend Rick Case to anyone buying a used or a new vehicle :) More

Reginald was very friendly and informative and was really excited to be selling Hyundai's, it will be easy for him to make sales with a product he obviously is very proud of!! Keri (sp)did a very nice job w excited to be selling Hyundai's, it will be easy for him to make sales with a product he obviously is very proud of!! Keri (sp)did a very nice job with the paperwork and is a very personable and friendly person. We will be coming back. More

They are very sensitive to our needs in a car, and have been most dilegent in the pursuit of finding the right vehicle for us. Steve Hall has been outstanding in the service he has given us. I felt comfor been most dilegent in the pursuit of finding the right vehicle for us. Steve Hall has been outstanding in the service he has given us. I felt comfortable with this particular dealer from the onset of our relationship More

Aron went out of his way to make me feel comfortable. Very friendly and informative conversation during the test drive. There was a bit of a problem during the financial negotiations and Aron really work Very friendly and informative conversation during the test drive. There was a bit of a problem during the financial negotiations and Aron really worked hard to help work through it to my satisfaction. I am very pleased with the financing and the vehicle. Thanks Aron! More

I have a 2010 Hyundai Genesis sedan and as with all cars, something minor can go wrong. For a point of reference,I have owned three BMW vehicles (bought new at dealer) before this Genesis, bought new at Rick something minor can go wrong. For a point of reference,I have owned three BMW vehicles (bought new at dealer) before this Genesis, bought new at Rick Case Hyundai Duluth. It was a Saturday afternoon and I backed my car out of the garage and heard a noise and shut it off and when trying to re-start, it failed to start up. I called the dealership (about 3PM) and got Matt Rowan and explained the situation and he had a new Genesis sedan delivered to me within 30 minutes. He had me call Hyundai Roadside Service and they had a flatbed pick up my car within 50 minutes of the call to them. I didn't even need to take Matt back to the dealership, he had a chase-car there to pick him up and take him back. Monday morning early, Monica called to advise me of what they were doing and kept me appraised of how repairs were proceeding, she was and is polite, cheerful and extremely helpful. My car was done on time as promised and they even detailed my car before it was delivered to me. All in all, it was the most satisfying experience I've ever had for an auto service. The local BMW dealer may have an expensive coffee machine (which I am sure I and others have payed for...)in the waiting area, but their business and service people could learn from Matt and his people (Monica). More

I had a excellent time. And both employees were great and very helpful. They went the full exent of there ablities. The deal was great,and the car is excellent. The service department was clean and fast. The very helpful. They went the full exent of there ablities. The deal was great,and the car is excellent. The service department was clean and fast. They went the extra step. Joel Thomas is a credit to this dealership. And Gerard Almarales did all he could to get the deal the way we wanted it. More

Had a great experience with our sales man Steve Hall. There was some delay in getting the paper work for my tag completed by the office staff and I had to get an extension, but Steve pointed me in the ri There was some delay in getting the paper work for my tag completed by the office staff and I had to get an extension, but Steve pointed me in the right direction for help on this when I wasn't able to get help elsewhere. Thanks Steve we will visit you again!! More