Rick Case Hyundai Davie - Service Center

The tech was friendly & professional. The service was fast. I had a great experience on this visit. The service was fast. I had a great experience on this visit. More

While the work was completed and rather quickly my car was vibrating harshly on the highway after the rotation. This is second time this has happened. First time Hyundai did a balance and that seemed to was vibrating harshly on the highway after the rotation. This is second time this has happened. First time Hyundai did a balance and that seemed to solve the problem but this time around I took it somewhere else. Not sure if I trust their work. More

I got my rewards card the told me I was going to get 5 % off they never did not happy at all😡 off they never did not happy at all😡 More

This dealership is awesome! Daniel Lucatorto was pleasant and quickly wrote up the order.The service was finished in a timely fashion. I will continue coming to this particular Daniel Lucatorto was pleasant and quickly wrote up the order.The service was finished in a timely fashion. I will continue coming to this particular dealership and will tell others about how competent and friendly they are. More

From making the appointment to the end of service with Robert Toppas is the best Robert Toppas is the best More

Always the best from Rick Case Hyundai. They treat the customer right. My Service Advisor- Robert Toppas is always honest and as a customer, I appreciate it. They treat the customer right. My Service Advisor- Robert Toppas is always honest and as a customer, I appreciate it. More

As far as the service performed on the car I find it adequate. I really don't think it should take close to 2 hours to replace a fuse where the location is know as well the recall information associate adequate. I really don't think it should take close to 2 hours to replace a fuse where the location is know as well the recall information associated with the same. When you first arrive in the service area it is anybody's guess what to do. Some people were sitting in the cars, other standing outside of them. Having been thru this before I walked into the service area, spoke with the service adviser who wrote up the service order and I proceeded to the waiting area. Others seemed to be still standing by their cars. As far as services provided to Hyundai's flag ship line, Genesis, on a scale of one to ten in comparison to MB, Audi or BMW. Hyundai would rate a weak 1. The Genesis is on par or better then the big 3 it's just a shame when it comes to treating high end customers like the other big 3, which I am not one, is poor. You can put lipstick on a pig but it's still a pig customer service won't say well for your products. and please don't pull the Covid card, there were enough Rick Case blue shirts walking around to start a small company. Then just to add salt to the wound I had to wait 10 minutes just to sign my name at check out because the poor thing working the desk had to use the bathroom. The only reason I gave the dealership 3 stars is I really believe this is just the norm for Hydundai More

Not sure about the dealership as a whole, but TD Newsome from the service department helped me with my car and he was really great. He did everything he said he would do. I would definitely recommend workin from the service department helped me with my car and he was really great. He did everything he said he would do. I would definitely recommend working with him. More

Nicholas was super helpful and attentive to every detail. I would definitely recommend him as your next service advisor. I would definitely recommend him as your next service advisor. More

El equipo de Rick Case escucha tus necesidades, te ofrece varias alternativas y te hace sentir en casa. varias alternativas y te hace sentir en casa. More