Rick Case Hyundai Davie - Service Center

Thanks Mario! Mario picked up the ball dropped by another salesman (John Lemon) at Rick Case and got the job done for me. He persevered through a tough activation Mario picked up the ball dropped by another salesman (John Lemon) at Rick Case and got the job done for me. He persevered through a tough activation of Hyundai's Blue Link product and got it working. He also straightened out a minor parts issue with my Equus. As far as I'm concerned he saved the day for Rick Case in regard to customer service. Thanks Again Mario. More

Good Morning Hyundai and the Great Team at Rick Case Hyundai, Many thanks to The Rick Case Hyundai in Davie, Florida team. The way our miscommunication was handled by your corporate team and the dea Hyundai, Many thanks to The Rick Case Hyundai in Davie, Florida team. The way our miscommunication was handled by your corporate team and the dealers team, specially my service advisor Chris Vanhorn was very professionally and has left my family extremely pleased with the outcome. This is the reason we have two vehicles purchased from that dealer in our house hold. And will continue to do business and refer business to that dealer as long as we own our vehicles. The attention we received will always be held high in our book. A special thank you to Chris Vanhorn our Service Associate in the Davie, Florida Dealership. His professionalism, expertise and the quality of service offered makes every visit to the dealership a pleasure. You need to have more advisors like Chris Vanhorn. Sara & Carlos Gonzalez (2011 Hyundai Elantra) More

I thank God for bringing Jose Chiaromonte into my life. His customer service and expertise was exceptional. If you're looking for a professional, empathetic, knowledgeable sales person, well Jose is the m His customer service and expertise was exceptional. If you're looking for a professional, empathetic, knowledgeable sales person, well Jose is the man! He will help you look for what your looking for whether it's, a new, used or a lease vehicle; believe me he will meet your needs! Jose, may God continue to bless you! Once again, thanks so much! I am very happy with my 2013 Sonata. See you soon! Millie More

Identified the problem but never called back as promised. The service manger Mark Perry was supposed to call back to get problem fixed. No one called back. I called numerous times but no one has promised. The service manger Mark Perry was supposed to call back to get problem fixed. No one called back. I called numerous times but no one has called me back. We now have to to Report this situation to Hyundai cooperate headquarters to try to get problem solved. I will never buy a car from this dealership. More

Came in for an oil change on my Azera & left with a new Genesis. Gary is awesome! I have already given his card to one of my friends at work. He is friendly, informative and NOT high pressure. He liste new Genesis. Gary is awesome! I have already given his card to one of my friends at work. He is friendly, informative and NOT high pressure. He listens, responds and follows up. He also keeps his word on what he commits to & that is important to me if I am going to refer a friend. He is also willing to go out of his way as he met me on a Sunday late afternoon (even though he had the day off), so I could turn in my car to have an issue looked at on Monday morning. I give him a 10 & he deserves a BONUS!!! More

I had taken my 2010 Hyndai Sonata for service on two different occassions to Rick Case Hyndai. My service advisor has always been Mr. Alexander Almeida. I need to say that I am extremely pleased with different occassions to Rick Case Hyndai. My service advisor has always been Mr. Alexander Almeida. I need to say that I am extremely pleased with Mr. Almeida's professionalism, expertise and the quality of service offered. You need to have more advisors like Mr. Almeida as he makes every visit to the dealership a pleasure. More