Rick Case Hyundai Davie - Service Center

Customer Service Arrived at 7:15 am for a 7:30 appointment. Several cars were ahead of me and after few mins many more behind me. They were to open at 730 however they Arrived at 7:15 am for a 7:30 appointment. Several cars were ahead of me and after few mins many more behind me. They were to open at 730 however they open at 735 am. They tell us to wait by our cars. Later I am told move my car forward. After that some other guy told us to go inside. By this time is already 7:50 am. Once inside theree is no order. People that were at the end of the line were being service already. After waiting 45 mins decided to go. This is the second time this same issue happens More

Terrible sevice Over price service and they don’t care about your concerns. They want to make fast money and move on to the next car with no attention to detail. Car Over price service and they don’t care about your concerns. They want to make fast money and move on to the next car with no attention to detail. Car wasn’t even cleaned after....every dealership I’ve had service done at washes and vacuums car. More

Excellent service! Mr. Robert Toppas is an excellent service advisor. He took the time to review my service needs and then to explain the options available so that I may Mr. Robert Toppas is an excellent service advisor. He took the time to review my service needs and then to explain the options available so that I may make the best decision to plan my service needs! He never made me feel rushed despite him being very busy. He answered my questions and worked with me as best he could. I’m satisfied with the service I received and plan to return.Thank you More

Always very satisfied with the service Excelent customer service team . Every time I taking my car to the dealer for service Saturday morning they always given a great welcome Thank you Excelent customer service team . Every time I taking my car to the dealer for service Saturday morning they always given a great welcome Thank you to Isaac Mishkin very professional and knowledgeable Service advisor👍🏼Who took care of my car service today And also Marlon Noguera the sales associate .He sometimes call me to see if everything is ok with our cars .The both cars we purchased in the Dealer very satisfied also 👍🏼 More

Maintenance Service Freddy & team did a great job! I was in and out for a 36000 mile inspection with oil change, filters etc in 90 minutes and got my car washed.! Freddy & team did a great job! I was in and out for a 36000 mile inspection with oil change, filters etc in 90 minutes and got my car washed.! More

Service I’ve owned Hyundai’s for 4 years and the Rock Case Weston dealer has always been my choice . I highly recommend Isaac at the service department. He is I’ve owned Hyundai’s for 4 years and the Rock Case Weston dealer has always been my choice . I highly recommend Isaac at the service department. He is always on top of every need for my cars. More

Great service I have being going to this dealer for over 15 years for the service or buying a car and they have not stop amaizing me with their service. Thanks I have being going to this dealer for over 15 years for the service or buying a car and they have not stop amaizing me with their service. Thanks Rick Case More

Quick and painless Our service writer Anya Gorokhova was very helpful and informative and made this an easy and painless experience. Took my car in for an issue that was Our service writer Anya Gorokhova was very helpful and informative and made this an easy and painless experience. Took my car in for an issue that was covered by warranty but also had a few other items discovered that needed replacing and went ahead and had them take care of it. Thought they would take much longer but instead were quite quick in getting everything done . Quite happy with the whole process and outcome. More

Excellent experience I had a very good experience in that place, good customer service and everything with professionalism. I will gladly go back to that place. I recommen I had a very good experience in that place, good customer service and everything with professionalism. I will gladly go back to that place. I recommend it. More

Go see Robert Toppas!!! The best customer service hands down goes to Robert Toppas from Rick Case Hyundai. He was very patient and kind. They need more like him!! The best customer service hands down goes to Robert Toppas from Rick Case Hyundai. He was very patient and kind. They need more like him!! More