466 Reviews of Rick Case Hyundai Davie - Service Center
Fast service Great service pretty fast checking in was easy there was a lot of customers I had a recall I guess they where thear for samething Great service pretty fast checking in was easy there was a lot of customers I had a recall I guess they where thear for samething More
Horrible way to provide discounts I went 2 times looking to service my car the first time I was told by Javier Vasquez that next time to go with a different service advisor David. Aft I went 2 times looking to service my car the first time I was told by Javier Vasquez that next time to go with a different service advisor David. After the service was done I took my car and the dashboard was still showing that service was needed. The second time I take the car in for another service and the problem remains the same in a lapse of 4 days in between and much more happened but I got tired already More
Excellent complimentary service Tadarryl was our assigned service agent for this first complimentary oil change. He was venot only very courteous and friendly, but he also made sure Tadarryl was our assigned service agent for this first complimentary oil change. He was venot only very courteous and friendly, but he also made sure to get us out of the dealer in the least time possible. I definitely recommend any Hyundai owners to bring your vehicle for service at Rick Case Hyundai. More
Perfect I honestly have never had a bad experience in either the Sales or Service Department. Everyone is on point. I recommend this location to everyone I I honestly have never had a bad experience in either the Sales or Service Department. Everyone is on point. I recommend this location to everyone I know. More
Very helpful with my car starting/battery issue I went to the dealer because my car battery was going bad I asked if it's a covered under warranty and the employee that was there it was super nice a I went to the dealer because my car battery was going bad I asked if it's a covered under warranty and the employee that was there it was super nice and super helpful explaining everything in detail for me so I completely understood what I needed to do and what I needed to pay for and what is covered in my warranty the manager also explained everything very well and help me with my battery problem. The mechanic guy also explained in great detail the amperage and voltage of the battery . he showed me what I needed to look for .what the recommended voltage is for my car and everything which blew me away with how detailed and helpful they were. I do recommend this place for peace of mind. a private family owned dealership will scam you and rip you off. not these guys! they explain everything how it is and tell you before they do work on the vehicle how much it costs whats covered. etc. great place! More
Bad experience I got to the dealer at 5:05 pm and the cashier lady was not very nice, she gave me atitude and she was rude and asked me that if I know that it was af I got to the dealer at 5:05 pm and the cashier lady was not very nice, she gave me atitude and she was rude and asked me that if I know that it was after 5 pm. She asked menif zintold the service advisor that I was planning to be there after 5:00 because the valet closes at. 5:00. She end it up processing my invoice with a really bad attitude. Then I went with the receipt to the valet to claim my car and the service advisor Jean was complaming that it was after 5;00 pm. I had no idea the time limit to pick up the car was 5:00 pm. Bad experience, never again, I have three hiydais but will never service my cars here again More
Great service! Robert was very knowledgeable and professional, a pleasure to work with and very respectful. Definitely will continue to go to Rick Case Hyundai Davi Robert was very knowledgeable and professional, a pleasure to work with and very respectful. Definitely will continue to go to Rick Case Hyundai Davie/Weston. Great service and great maintenance of your vehicle More
Great Customer Service Freddie is my Service Advisor. He provides great customer service every time I go for an oil change or need my Genesis serviced. Thanks Freddie! Freddie is my Service Advisor. He provides great customer service every time I go for an oil change or need my Genesis serviced. Thanks Freddie! More
happy Friendly staff, very professional. The explained all fees and recommended future services that will make my car run smoothly. The only thing I could c Friendly staff, very professional. The explained all fees and recommended future services that will make my car run smoothly. The only thing I could complain about is the fact that they needed to keep my can and the didn’t provide rental car I had to pay out of pocket. Still me. Newsome was one of the best service professional I’ve uncounted in a long time. More
Great service Great customer service, reliable and dependable Friendly staff. Brought car in for two open recalls. Service suggested a couple of things my car ma Great customer service, reliable and dependable Friendly staff. Brought car in for two open recalls. Service suggested a couple of things my car may need but was not pressured to do them today More