Rick Case Hyundai Davie - Service Center

Car service Very courteous and friendly employees with good information about what car needs, in good schedule time servíce. Good ambience at the waiting room wit Very courteous and friendly employees with good information about what car needs, in good schedule time servíce. Good ambience at the waiting room with good cafeteria, good selection and service. Very satisfied in all around experience More

Friendly and efficient service staff. Oil change quick with Friendly and efficient staff. Oil change quick with little wait time. I’ve been going there for 9 years and would recommend to family and friends. Friendly and efficient staff. Oil change quick with little wait time. I’ve been going there for 9 years and would recommend to family and friends. More

2016 Accent 85,000 service Outstanding service as usual! In and out quick. Would highly recommend Rick Case Hyundai in Davie, Florida for any Hyundai sales or service needs! Tha Outstanding service as usual! In and out quick. Would highly recommend Rick Case Hyundai in Davie, Florida for any Hyundai sales or service needs! Thank you! More

Job well done Mom & I arrived earlier than the appointment time. While waiting, service advisor Corey saw me and asked. Since he could handle the issues of the car, Mom & I arrived earlier than the appointment time. While waiting, service advisor Corey saw me and asked. Since he could handle the issues of the car, he proceeded to take charge. In that manner, we could leave early he said. I thanked him. When we were going home, it drizzled. I used the newly changed wiper blades. They worked smoothly, silently, and efficiently. I smiled and thanked God. As I looked back, the word “teamwork” came to mind. When my service advisor was not around, any of his colleagues would come and help. I’m very grateful and pleased. Thank you so much to the company and to the concerned service advisors. More

Very positive service experience Have used this dealership for years. Very happy overall with the level of service and follow-through. Took me promptly ( I had an appointment) and m Have used this dealership for years. Very happy overall with the level of service and follow-through. Took me promptly ( I had an appointment) and my service turnaround was excellent. More

Excellent customer service at oil change dew Daniel Lucatorto provided superb customer service at my oil change and tires rotation appointment. He told me about a recall on my car that I knew no Daniel Lucatorto provided superb customer service at my oil change and tires rotation appointment. He told me about a recall on my car that I knew nothing about, and made sure it was taken cared of. More

Easy in:out Make your appointment, drive up and you’re out in no time. You don’t have to worry that they are trying to recommend something that’s not necessary. Make your appointment, drive up and you’re out in no time. You don’t have to worry that they are trying to recommend something that’s not necessary. This is my 4th car with Rick Case More

Always great service The service department is outstanding. David Berrios always treats me like a friend and takes care of my needs always exceeding my expectations. Omar The service department is outstanding. David Berrios always treats me like a friend and takes care of my needs always exceeding my expectations. Omar Flórez is my favorite tech who knows everything regarding my Génesis. They are the main reason I go to the dealer always More

Poor communication and typical South Florida customer servic I made an appt for my vehicle ( under warranty). Got there 15 minutes early, discussed problems and at end of discussion was told it's gonna take at I made an appt for my vehicle ( under warranty). Got there 15 minutes early, discussed problems and at end of discussion was told it's gonna take at least 2 hrs before the car can be looked at....why have a scheduled appt then and could you have told me that before I signed in? Secondly, on hour 3 of waiting, the texts I was to receive to give me updates ( service agent's suggestion) were nil. I txtd to him what's going on. He replies" I'll check and let you know".....And another hour passes. On hour 4 and I'm standing in front of the advisor, ( who was very pleasant but still) and then the "story" ( excuses and apologies). I've been happy with my Hyundai but have had this kind of experience with BOTH Rick Case dealerships....it's doubtful I would return or recommend them, sadly. More

Quick oil change Oil change quick and faster than promised. Also recommended brake fluid flush for next time but didn't push it. Read the USA today while waiting. W Oil change quick and faster than promised. Also recommended brake fluid flush for next time but didn't push it. Read the USA today while waiting. Waiting area clean and xomfortable. More