Rick Case Hyundai Davie - Service Center

My service advisor was Daniel Lucatorto was fantastic..service was delivered quick and faster than promised and was professional & efficient.. five star service.. thank you Rick Case fantastic..service was delivered quick and faster than promised and was professional & efficient.. five star service.. thank you Rick Case More

Great work, great service especially Robert Tappas, he went the extra distance to make sure I was taken care. He explained the entire process from rental car to mechanical reports. Appreciate his profe went the extra distance to make sure I was taken care. He explained the entire process from rental car to mechanical reports. Appreciate his professionalism. More

Great service, knowledgeable, fair pricing, outstanding techs. Always a pleasure to have my car serviced there. In fact, the only place I have my car serviced. techs. Always a pleasure to have my car serviced there. In fact, the only place I have my car serviced. More

I just love Rick Case Hyundai!!! Aaron Clark is the absolute best!!! He is very courteous, professional, knowledgeable, attentive, fair, and goes above and beyond to make you feel welcomed. The entire absolute best!!! He is very courteous, professional, knowledgeable, attentive, fair, and goes above and beyond to make you feel welcomed. The entire service department is exceptional!!! More

Brief and thorough service Excellent expedient, professional service. I was out within 45 minutes for a scheduled 3,000 mile maintenance, tire rotation and software update. Frie Excellent expedient, professional service. I was out within 45 minutes for a scheduled 3,000 mile maintenance, tire rotation and software update. Friendly and comfortable waiting period. More

Thanks for taking care of the Veracruz. Freddy always treats me with honest answers and keeps me informed along the repair process. Always the best. treats me with honest answers and keeps me informed along the repair process. Always the best. More

This dealership is outstanding I have purchased between me my son and grandson over 9 vehicles the service reps are great Isaac Mishkin was excellent me my son and grandson over 9 vehicles the service reps are great Isaac Mishkin was excellent More

My Experience getting my car serviced I appreciate in my guy letting me know that I could get a 10% discount by using my card with Rick Case as opposed to the mail offer. He also directed I appreciate in my guy letting me know that I could get a 10% discount by using my card with Rick Case as opposed to the mail offer. He also directed me 2 customer service to answer a question I had in relation to continuing my lease or possibly purchasing my vehicle. They were very helpful. More

Good Afternoon. This past Friday, 11/1/19, I had my vehicle in for its first service. I had the pleasure of meeting Robert Toppas and Joseph Knowles. Both gentlemen were amazing in providing outstandi vehicle in for its first service. I had the pleasure of meeting Robert Toppas and Joseph Knowles. Both gentlemen were amazing in providing outstanding customer service. They were courteous and knowledgeable. Both exhibited exemplary customer service that all everyone should. Among the items being serviced were the front rotors and brake pads. This in and of itself is both unacceptable and very frustrating on a vehicle with only 2855 miles on it, an issue that I will follow up with Hyundai about in the very near future. However, Robert and Joseph addressed the issues, offered up solutions and went above and beyond to get the job done. I shared this with the Sales Director Mr. Perry at Rick Case. Thank you Robert and Joseph! I will be back again! More

Service advisor and mechanic I dealt with were very pleasant; however, I think charging the customer $143 for a diagnostic check (if you do not end up having the car serviced) is a rip off pleasant; however, I think charging the customer $143 for a diagnostic check (if you do not end up having the car serviced) is a rip off More