Rick Case Hyundai Davie - Service Center

Issac was very helpful and professional he’s an asset to your company. I has been leasing Hyundai Sonatas since 2012 and have no complaints whatsoever your company. I has been leasing Hyundai Sonatas since 2012 and have no complaints whatsoever More

Good service. Mr Clark was very professional and informative. The check in process before co.municating with Mr Clark needs improvement. However, Mr. Clark smoothed out the sour taste in our mouth informative. The check in process before co.municating with Mr Clark needs improvement. However, Mr. Clark smoothed out the sour taste in our mouth. He is very understanding and helpful. Thank you Sir. More

Service desk area was not proper organized. Unclear what line to get into. Wasn’t told to speak with “my” service rep. What was reason for appointment? line to get into. Wasn’t told to speak with “my” service rep. What was reason for appointment? More

Always a pleasure and never any issues when I come to Rick Case. Thank you Robert Toppas (service advisor) for your great service always. 5 stars all around always. Rick Case. Thank you Robert Toppas (service advisor) for your great service always. 5 stars all around always. More

I always feel confident and comfortable when I go to Rick Case Hyundai to have my car serviced. Robert Toppas is my Service Advisor. He always has my best interest at heart and treats me like family. Case Hyundai to have my car serviced. Robert Toppas is my Service Advisor. He always has my best interest at heart and treats me like family. More

My battery went dead and the Hyundai roadside assistance was good even on a Sunday. They jumped it and I drove to dealer and they were great and did it fast and under warranty. Victor was the most knowledg was good even on a Sunday. They jumped it and I drove to dealer and they were great and did it fast and under warranty. Victor was the most knowledgeable person there and gave me great service. More

Took my car in for service and our advisor Robert T was awesome. He was able to address all of our concerns and explained everything to us. Thanks for the excellent service Robert awesome. He was able to address all of our concerns and explained everything to us. Thanks for the excellent service Robert More

Terrible Don’t understand your appointments you would think they would get preference. Took my car last week knowing the part I needed would have to be ordered Don’t understand your appointments you would think they would get preference. Took my car last week knowing the part I needed would have to be ordered. Waited one and half hours for the tech o say they had to order the part. It was supposed to be in Friday and someone would call to set up appointment. That never happened. Called Monday afternoon to see if part was in the gentleman said it was asked if I wanted to set a appointment. I asked him when would be the best time he said Thursday I said fine and asked time he said 9:30. Got there 9:30 had fifteen cars in front of me out side. I was told it would be at least 2 hours I made a scene which I don’t like doing. Anyway it seems you over book your appointments and the impression is it really doesn’t matter. More

Freddy provided great service. I had to wait a little over 1 hour on a busy day. Pleased with Rick case service. Will return for service in the future. over 1 hour on a busy day. Pleased with Rick case service. Will return for service in the future. More

Rick Case Service dept. in Weston has consistently been a 5 Star organization. Wouldn’t bring my Hyundai anywhere else.Advisers really take good care of you. 5 Star organization. Wouldn’t bring my Hyundai anywhere else.Advisers really take good care of you. More