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Rick Case Hyundai Davie - Service Center

Davie, FL

3.0
466 Reviews

466 Reviews of Rick Case Hyundai Davie - Service Center

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July 15, 2020

I have always been pleased with Rick Case service has always been our preferred dealer .. courteous and friendly staff and any questions I have are thoroughly explained. More

by twhieldon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Clark
Jul 16, 2020 -

Rick Case Hyundai Davie responded

We are so appreciative of your feedback and loyalty to our dealership. Thank you for choosing the Rick Case Hyundai in Davie team!

July 07, 2020

This dealership can never fix the problems with my car right the FIRST time. I always have to take time out of my schedule to schedule different days to bring my vehicle back for service to fix the issue. More

by Christine W.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2020 -

Rick Case Hyundai Davie responded

Christine, thank you for taking the time to share your feedback with us. We're sorry to hear about the troubles you've been having with your vehicle. Please contact us at simonenelzi@rickcase.com if you continue to have issues with your vehicle that should have already been resolved. We appreciate your business. We will also be taking your feedback to management in order to improve the customer experience. Sincerely, the Rick Case Hyundai in Davie Team

June 15, 2020

My Service Advisor was Corey Guy and he did a great job as usual. Corey was able to get our tire fixed and we were in and out in less than one hour. He is courteous and professional and always tries his be More

by Dan
Recommend Dealer
Yes
Employees Worked With
Corey Guy
Jun 15, 2020 -

Rick Case Hyundai Davie responded

Hey Dan. We're thrilled to hear that you had such an awesome experience with Corey! He words so hard to ensure that all of our customers leave our service department extremely satisfied. Thanks for choosing Rick Case Hyundai in Davie!

June 11, 2020

Excellent service as usual. Most of the time I just go in for quick oil change but this time I had an issue with my a/c and the problem was addressed and fixed quickly. More

by Ana Torres
Recommend Dealer
Yes
Employees Worked With
Corey Guy
Jun 12, 2020 -

Rick Case Hyundai Davie responded

Wow, Ana! We are so happy to hear that you had an amazing service visit with us. We know how important having a working A/C is, especially in this summer Florida heat! Thank you so much for choosing the Rick Case Hyundai in Davie team!

June 04, 2020

We made an appointment for routine service. Every member of the staff was professional and courteous. The entire process was quick, and done well. We would have our car serviced here again. More

by Jennifer L.
Recommend Dealer
Yes
Employees Worked With
Wil Lazo and Aaron Clark
Jun 05, 2020 -

Rick Case Hyundai Davie responded

Jennifer, thank you so much for choosing us. We thrive on making every customer's experience absolutely phenomenal. Thank you for your feedback. Sincerely, the Rick Case Hyundai Team in Davie

May 28, 2020

Aaron did an excellent job for me. He was very attentive to my needs and went the extra mile to help me, I appreciate that. More

by adamfarber
Recommend Dealer
Yes
Employees Worked With
Aaron
May 28, 2020 -

Rick Case Hyundai Davie responded

Adam, we are very happy to hear that Aaron left such a great impression. The Rick Case Hyundai in Davie team appreciates your feedback. Thanks for choosing us!

May 21, 2020

Service was great and on time, the service advisor Fredy always do the best to help me in my car needs, cordial service highly recommend More

by Aloha
Recommend Dealer
Yes
Employees Worked With
Freddy Shihadeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2020 -

Rick Case Hyundai Davie responded

We are thrilled to hear that Freddy continues to set the standard and make your dealership experience with us amazing. Thanks for choosing Rick Case Hyundai in Davie!

April 10, 2020

Freddy was professional the work was done on time very respectful very attentive and listen to what I was saying overall good service I was satisfied More

by Aldscott1960
Recommend Dealer
Yes
Employees Worked With
Freddy Shihadeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2020 -

Rick Case Hyundai Davie responded

Thank you for your feedback! Freddy will be happy to know that you enjoyed your experience with him. Sincerely, the Rick Case Hyundai in Davie Team

April 07, 2020

Have never had a problem or waited any amount of time for service. Service writers are always available and you never have too wait for them. More

by thin man
Recommend Dealer
Yes
Employees Worked With
Freddy Shihadeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Issac Mishkin
May 11, 2020 -

Rick Case Hyundai Davie responded

Thank you so much for the great feedback and for being a loyal Rick Case Hyundai in Davie customer and friend.

March 31, 2020

Came in for oil change, under the circumstances took little longer no problem. Glad to see the car was sanitized before they drove it to get service. See you I again at 5k miles Be safe. Wash wash More

by harrig
Recommend Dealer
Yes
Employees Worked With
Isaac Mishkin
May 11, 2020 -

Rick Case Hyundai Davie responded

Thanks so much for your feedback. We're happy to hear you enjoyed your service experience with us. We'll continue to put the safety of our employees and customers first. See you soon! Sincerely, the Rick Case Hyundai in Davie Team

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