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466 Reviews of Rick Case Hyundai Davie - Service Center
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September 25, 2020
T D Newsome was excellent, he paid attention to details, explain everything very clear, I was satisfied with the service. I went there for different services on my Hyundai Tucson 2012,every time I got very explain everything very clear, I was satisfied with the service. I went there for different services on my Hyundai Tucson 2012,every time I got very good service. More
by Iris Haneline
Employees Worked With
T D Newsome
September 16, 2020
Corey the service manager is exceptional always going above and beyond the scope of the service. The experience is always a pleasure, I felt that all of my needs were met and much more. above and beyond the scope of the service. The experience is always a pleasure, I felt that all of my needs were met and much more. More
by Manny
September 16, 2020
Service advisor TD Newsome was very professional and Service advisor TD Newsome was very professional and explained everything that needed to be done Great customer service thanks Needed to order par Service advisor TD Newsome was very professional and explained everything that needed to be done Great customer service thanks Needed to order part and order part for recall which he explained More
by wilmie
Employees Worked With
TD Newsome
September 05, 2020
TD was service advisor and did a great job kept me informed on progress and when work completed was professional and friendly would recommend him for future service issues note that some prices quoted informed on progress and when work completed was professional and friendly would recommend him for future service issues note that some prices quoted are typical of dealerships and somewhat higher More
by Lobsterdln
Employees Worked With
TD
September 05, 2020
Dedicated professional and courteous service. (The service department. ) my requests are taken care of in the best possible manner. My service advisor is always attentive to my concerns and tries to a service department. ) my requests are taken care of in the best possible manner. My service advisor is always attentive to my concerns and tries to address them so as to minimize my stress. More
by Mkem2005
Employees Worked With
Isaac Mishkin
August 26, 2020
Danny was fabulous helping me for some needed car maintenance in a very safe manner because of our health concerns over Covid. He went above and beyond and was super nice. Thank you so much Danny, s maintenance in a very safe manner because of our health concerns over Covid. He went above and beyond and was super nice. Thank you so much Danny, service department at Rick Case Hyundai in Weston, Florida More
by Robyn
Employees Worked With
Danny Lucatoro
August 02, 2020
Broken trunk latch, small piece of metal = $357.46 Rick Case Dealerships consider themselves a profit center and really don't care about fixing your car. I had a broken trunk latch. It's a small piec Rick Case Dealerships consider themselves a profit center and really don't care about fixing your car. I had a broken trunk latch. It's a small piece of metal that takes 5-10 minutes to disassemble the broken one and insert the new one. These guys wanted $214.48 for 1.5 hours for labor, and $142.98 for the part. On top of that, I went in and specifically pointed out that all I need is the trunk latch to be fixed. They insisted that I had to pay for $142 for their multi-point inspection, which had to be done first, or they would not even look at the trunk. After a long while, they got back to me with a whole laundry list of things I needed to get done. I was so pissed off because I had gotten some of those things taken care of weeks earlier at a mechanic near me. They wanted me to spend an additional $1,212.53 to fix all the other stuff. I was so angry I left to get my car fixed elsewhere. Pissed away the $142 for their inspection. I WILL NEVER PURCHASE A HYUNDAI NOR A RICK CASE VEHICLE EVER AGAIN! More
by smich23
Employees Worked With
Clark, Aaron
August 01, 2020
Excellent service , Great Costumer service . The agent TD is super nice .perfect time for service . I really recommend this dealer . I will come back soon is super nice .perfect time for service . I really recommend this dealer . I will come back soon More
by elsiantonieta
Employees Worked With
T D
July 21, 2020
Waited five minutes. Corey Guy was courteous. Kept me up to date on progress of repairs and explained clearly my options. Informed me immediately work was done. to date on progress of repairs and explained clearly my options. Informed me immediately work was done. More
by namttel
Employees Worked With
Corey Guy
