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Rick Case Hyundai Davie - Service Center

Davie, FL

3.0
466 Reviews

466 Reviews of Rick Case Hyundai Davie - Service Center

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May 21, 2021

Very professional and correct, work was done very good and in the correct time. Will comeback to same service agent in the future. Thank you More

by luigisd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel Arango
May 24, 2021 -

Rick Case Hyundai Davie responded

Thank you so much for your feedback. We’re happy to hear that you had a great service experience! Sincerely, the Rick Case Hyundai Team in Davie

May 20, 2021

Excellent service by Freddy as always. He’s always treated my service needs above and beyond the call of duty. I’ve purchased /leased 5 hyundai and Genesis vehicles there during the past 11 years. H More

by NESTOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Freddy Shihadeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yende Francis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adrienne Bono
May 20, 2021 -

Rick Case Hyundai Davie responded

Nestor, we are happy to hear that we were able to meet your expectations and that Freddy continues to provide you with excellent service. We will definitely be making our management team aware of your concerns regarding valet. e will also be making renovations to our building soon. Thank you for your feedback! Sincerely, the Rick Case Hyundai Team in Davie

May 11, 2021

Cory is the best!!!! He has always been very fair and honest with me.My car is 11yrs old and still runs great..thanx to this service dept. More

by melodyz954
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2021 -

Rick Case Hyundai Davie responded

Thank you Melody for providing us with feedback regarding your recent service experience with us. We're glad to see that you had a great experience with Cory. We look forward to working with you again in the future! Sincerely, the Rick Case Hyundai Team in Davie

May 07, 2021

The service was one of my best experience since I been coming to Rick Case. The service advisor was very courteous and knowledgeable. They were not able to solve my problem, but he did a thorough job expl More

by saulcollier
Recommend Dealer
Yes
Employees Worked With
Noel Rosquete
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2021 -

Rick Case Hyundai Davie responded

Thank you for taking the time to provide our dealership with feedback from your recent visit. We thrive on helping our customers and are glad that you had a great experience with our team. Sincerely, the Rick Case Hyundai Team in Davie

May 05, 2021

ROBERT HIS PICTURE IS NOT AVAILABLE FROM THE SERVICE ADVISER PERSONAL. ROBERT MY BEST SERVICE ADVISER ALWAYS FRIENDLY AND EFFECTIVELY WHEN IT COMES TO GET THE PERFECT SAFELY RESULTS FOR MY WIFE SORAYA More

by JESUS FRANK LOPEZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : ROBERT WHITE CAUCASIAN MAN
May 05, 2021 -

Rick Case Hyundai Davie responded

Jesus, we are happy to hear that we were able to meet your expectations and that Robert provided you with excellent service. Thank you for your feedback! Sincerely, the Rick Case Hyundai Team in Davie

April 26, 2021

I needed a key replacement and had the pleasure of dealing with TD Newsome. He was excellent and kept me informed/updated on the progress. I used to go to the Rick case in Ft. Lauderdale, but now I ha More

by ty1lannister
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
TD Newsome
Apr 29, 2021 -

Rick Case Hyundai Davie responded

We are happy to hear that we were able to meet your expectations and that T.D provided you with excellent service. Thank you for your feedback! Sincerely, the Rick Case Hyundai Team in Davie

April 14, 2021

Corey, the service rep was very professional and helpful and I appreciate the level of communication he shared for my vehicle service. Thanks to the management also. More

by Bullit5981
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey Guy
Apr 15, 2021 -

Rick Case Hyundai Davie responded

Thank you so much for choosing us. We thrive on making every customers’ experience absolutely phenomenal. Thank you for your feedback. Sincerely, the Rick Case Hyundai Team in Davie

April 11, 2021

Got my engine replaced at Hyundai on Weston road. Joel was amazing from start to finish. He was friendly and helpful and made it such an easy and stress free process! We will be coming back to this Hyunda More

by Kearneyashley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel Arango
Apr 15, 2021 -

Rick Case Hyundai Davie responded

Thank you for the nice review. Joel will be pleased to hear that you enjoyed your service experience with him. We appreciate you choosing Rick Case Hyundai in Davie and would like to welcome you to the Rick Case family. Thanks again!

April 05, 2021

We had a tech problem with our Genesis and brought it in. Issac took us in hand to determine the next step. His attitude and professionalism were of high quality. Made us feel like we were at the right deale More

by Paulsyrmfp28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Issac
Apr 08, 2021 -

Rick Case Hyundai Davie responded

Paul, we are happy to hear that we were able to meet your expectations and that Isaac provided you with excellent service. Thank you for your feedback! Sincerely, the Rick Case Hyundai Team in Davie

April 02, 2021

Daniel was friendly, professional, and thoroughly explained everything that was going to be done during this service visit. He also clearly explained what was covered under the service plan I had pu More

by Kona Owna 😉
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Lucatorto
Apr 08, 2021 -

Rick Case Hyundai Davie responded

Thank you so much for choosing us. We thrive on making every customers’ experience absolutely phenomenal. Thank you for your feedback. Sincerely, the Rick Case Hyundai Team in Davie

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