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Rick Case Hyundai Davie - Service Center

Davie, FL

3.0
466 Reviews

466 Reviews of Rick Case Hyundai Davie - Service Center

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July 01, 2021

The service agent Issac was very efficient thorough and helpful More

by Ted.fleissig
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Issac Mishkin
June 28, 2021

Courteous service by Robert with specific explanation of work to be done and charges. Work done very quickly; got back within 2 hours. More

by Kenny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Toppas
June 16, 2021

Great service and great people! Daniel Lucatorto was extremely helpful and explained everything about the work performed! It is always a pleasure doing business with Rick Case Hyundai. More

by reus49
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Lucatorto
June 16, 2021

Robert Toppas is a true representation of Rick Case Hyundai . He has excellent customer service and people skills. Great pleasure to have him as my service advisor 😊 More

by Daniel.Lizano13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Toppas
June 08, 2021

Excellent and punctual and courteous service The attendant was very pleasant. He reviewed the details and explained what the service entailed He also recommended what else should be done. More

by lenakhell6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Lucatorto
June 04, 2021

Aaron Clark was very soft spoken but thorough. After checking the vehicle’s history he informed me if the noisy driver’s side window recall that was outstanding for my vehicle. He then ordered the part More

by Ujfrancis
Recommend Dealer
Yes
Employees Worked With
Aaron Clark
May 31, 2021

Always pleasant to work with, Freddy keeps you informed in a timely fashion of what is going on with the car. I do not like this being a 25 word minimum.! More

by tojuryka
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Freddy Shihadeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2021 -

Rick Case Hyundai Davie responded

We are happy to hear that we were able to meet your expectations and that Freddy continues to provide you with excellent service. Thank you for your feedback! Sincerely, the Rick Case Hyundai Team in Davie

May 27, 2021

Rick Case not only is the best dealer to purchase a car but its SERVICES department is Excellent, fast and professional and very reasonable costs on the repairs. I will continue to take my Hyundai there fo More

by mifolgueras
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris VanHorn
Jun 01, 2021 -

Rick Case Hyundai Davie responded

Thank you for taking the time to share your feedback with us. We are glad that you had a positive experience and we look forward to you visiting Rick Case Hyundai in Davie again.

May 26, 2021

In my opinion, this is the most service conscious dealership ! They look for solutions and cost alternatives that fit your Budget and they regularly follow up with progress reports. More

by manuelfvarela
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Clark
Jun 01, 2021 -

Rick Case Hyundai Davie responded

That's right, Manuel! Thank you for the nice review. We appreciate you choosing Rick Case Hyundai in Davie and we look forward to your next visit. Thanks again!

May 21, 2021

I brought my car in because the oil light came on. I got an oil change and my oil light still comes on. I also provided the service replacement with two plastic light covers which had come off my vehicle ju More

by Snake
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Nicholas Marquez
May 24, 2021 -

Rick Case Hyundai Davie responded

We apologize that we did not provide the level of service you expected, thank you for providing your feedback. If you wouldn't mind, please reach out to our Service Director, Mark Perry directly at markperry@rickcase.com or 954-903-5461, so we may further discuss this situation. Sincerely, the Rick Case Hyundai Team in Davie

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