Rick Case Hyundai Davie

The sales person Terrell and the sales manager Youdusn were very Helpful and made the experience a pleasure. No games. I appreciated that! were very Helpful and made the experience a pleasure. No games. I appreciated that! More

Bought a new car at Rick Case Hyundai. Brought in the care for service and left it there the entire day so they could check out what was wrong with the front seat. Never looked at and sa Brought in the care for service and left it there the entire day so they could check out what was wrong with the front seat. Never looked at and said you will have to bring it back. No offer of a loaner car or we'll make it right. Next appointments 3 weeks later. Horrible service, with no care for the customer. More

Me dieron la garantía de todo lo que necesitaba muy buen servicio te lo recomendaría 1000 veces servicio te lo recomendaría 1000 veces More

Good service but long wait. I have never experienced that long of a wait. It used to be quick and last few times took too long I have never experienced that long of a wait. It used to be quick and last few times took too long More

Good place to buy your 🚗 I'm really happy with Rick case Hyundai in Davie thank you for your help, guys. Hyundai in Davie thank you for your help, guys. More

Cory Wells makes every experience here a pleasure…for more than a decade!!! There’s no place like home🙂 more than a decade!!! There’s no place like home🙂 More

I used Aaron Clark he was very professional and made sure my wait was not long thank you Hyundai my wait was not long thank you Hyundai More

I had a 11:30 appointment for the first service on my 2021 Hyundai Elantra. I arrived at 11:15 and waited a short time for an advisor. He wrote my car up for the first service and a recall. I informed hi 2021 Hyundai Elantra. I arrived at 11:15 and waited a short time for an advisor. He wrote my car up for the first service and a recall. I informed him that I would be waiting and he told me 1 1/2-2 hours. I made my way to the waiting area. After 2 hours I went to check on my car and at that time and was told by my adviser that it was being worked on and he had no control over that. At that point is went and spoke with first the service manager and also the service director. Come to find out my car hadn’t even gone into the shop. After several minutes of conversation with the manager, the service director told me that it was now going into the shop. I understand that the dealership is busy and if the advisor had at least taken the time to inform me of the delay, at least that would have been better than me finding out my car hadn’t even gotten into the shop. I again went back inside and waited for another 30-45 minutes. The advisor finally came to inform me that it was done. I proceeded to the cashier to get my receipt and then went outside for the porter to bring me my car. When it arrived I found grease on the hood and trunk of my car. I went back inside to show both the advisor and the manager. To their credit they did at least go out and clean it off. I have been a loyal customer of Rick Case motor company for many years, but after this experience I will have to think twice before I return for any service or repairs or to purchase another car. More

Great job Joel, thank you for the service on my Santa Fe sport today today sport today today More

The salesperson Dwayne Robinson and the sales manager were excellent & Very knowledgeable & very customer friendly were excellent & Very knowledgeable & very customer friendly More