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Rick Case Hyundai Davie

Davie, FL

3.8
2,583 Reviews
Rick and Rita Case have over 55 years of success in the automobile business this year; a great accomplishment. Their efforts are to strive constantly to provide customers with outstanding sales and service satisfaction; Our Customers, Our Friends. Why should you do business with us? ~Professional and courteous service ~Free 20 year/200,000 mile nationwide warranty ~Rick Case Rewards Program (earn points for discounts on future purchases) No Annual Fee! ~Free Car Washes for Life with your Rick Case Rewards Card ~Use of our exclusive discount gas station with your Rick Case Rewards Card ~10% discount in Parts and Service when you redeem rewards points ~And more
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3550 Weston Road

Davie, FL

33331

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Showing 2,583 reviews

April 05, 2021

We had a tech problem with our Genesis and brought it in. Issac took us in hand to determine the next step. His attitude and professionalism were of high quality. Made us feel like we were at the right deale More

by Paulsyrmfp28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Issac
Apr 08, 2021 -

Rick Case Hyundai Davie responded

Paul, we are happy to hear that we were able to meet your expectations and that Isaac provided you with excellent service. Thank you for your feedback! Sincerely, the Rick Case Hyundai Team in Davie

April 04, 2021

Marlon Marlon Marlon, he’s the man to see!! Will go above and beyond to get you what u want!!! Trust me u won’t want to speak to anyone else!!! More

by Mariane.defrank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marlon Noguera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2021 -

Rick Case Hyundai Davie responded

Mariane, thank you so much for choosing us. We thrive on making every customers’ experience absolutely phenomenal. Thank you for your feedback. Sincerely, the Rick Case Hyundai Team in Davie

April 02, 2021

Daniel was friendly, professional, and thoroughly explained everything that was going to be done during this service visit. He also clearly explained what was covered under the service plan I had pu More

by Kona Owna 😉
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Lucatorto
Apr 08, 2021 -

Rick Case Hyundai Davie responded

Thank you so much for choosing us. We thrive on making every customers’ experience absolutely phenomenal. Thank you for your feedback. Sincerely, the Rick Case Hyundai Team in Davie

March 30, 2021

They left my interior full of grease, including the seat. Very careless. Didn’t even offer a full detail wash. Just a 5 min brush up, which I then had to go over and clean parts they missed. I’m not complain More

by czapata21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
TD Newsone
Apr 08, 2021 -

Rick Case Hyundai Davie responded

Thank you for providing this feedback. We apologize for not providing the level of service you expected. It's not acceptable to leave our store feeling frustrated. Our customers are very important to us. We will be taking your feedback to our management in effort to improve our customers experience in our dealership. Thank you for choosing us. Sincerely, the Rick Case Hyundai Team in Davie

March 30, 2021

We were greeted by our Manager Marlon Noguera in a professional and warm manner. He listened and knew exactly what we wanted in a car. We were very fortunate we met him. Thank you. I am so happy wit More

by Carolmooresanger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marlon Noguera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2021 -

Rick Case Hyundai Davie responded

Thank you for the high marks, Carol. Our dealership is pleased to serve you and we thank you for your business, we look forward to working again with you in the future! Sincerely, the Rick Case Hyundai Team in Davie

March 28, 2021

Our salesman Bill was great, we love the car and the buying experience, my only complaint is the time it took to get into financing. More

by Ed.temmel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Shiwbalak
3.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2021 -

Rick Case Hyundai Davie responded

Ed, we are happy to hear that we were able to meet your expectations and that Bill provided you with excellent service. Thank you for your feedback! Sincerely, the Rick Case Hyundai Team in Davie

March 26, 2021

I came into the dealership to compare prices from other places. YANDE & VICTOR help us pick out our new car. Those guys did not BS us or played games with us. They work well together. Would differently am More

by Lozanoj06
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yende &
Apr 08, 2021 -

Rick Case Hyundai Davie responded

We are happy to hear that we were able to meet your expectations and that Yende and Victor provided you with excellent service. Thank you for your feedback! Sincerely, the Rick Case Hyundai Team in Davie

March 26, 2021

The service employee Aaron gets 5 stars. However, the cashier had me waiting for over 30 minutes and was extremely slow. Hyundai always tries to upsell on unnecessary services. More

by T Taylor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Aaron
Apr 08, 2021 -

Rick Case Hyundai Davie responded

Thank you for providing us with feedback regarding your recent experience with our dealership. We look forward to working with you again in the future! Sincerely, the Rick Case Hyundai Team in Davie

March 26, 2021

Yen was very helpful and personable. Overall, it was a very relaxed experience. One of the best car buying experiences I’ve had. Very appreciative of Yen and the finance guys that worked with us. More

by WAMorrison10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yende Francis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2021 -

Rick Case Hyundai Davie responded

Thank you so much for choosing us. We thrive on making every customers’ experience absolutely phenomenal. Thank you for your feedback. Sincerely, the Rick Case Hyundai Team in Davie

March 23, 2021

Service was great and service advisor was exceptional. Wouldn’t go anywhere else. He is always pleasant and I feel is always honest and fair. More

by aspencebly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris VanHorn
Apr 08, 2021 -

Rick Case Hyundai Davie responded

Thank you for taking the time to share your feedback with us. We are glad that you had a positive experience and we look forward to you visiting Rick Case Hyundai in Davie again.

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