Rick Case Hyundai Davie

Marlon is an amazing guy, he helped me in every step of the buying process and made it simple and easy to get my new Hyundai! the buying process and made it simple and easy to get my new Hyundai! More

I am a returning customer who has recommended and assisted several amity members and friends with their purchases from Rick Case Hyundai Weston. I have always received the highest level of regard and assisted several amity members and friends with their purchases from Rick Case Hyundai Weston. I have always received the highest level of regard and professionalism each time until yesterday when I encountered Victor Pizarro Jr., the sales manager. I was acting agent on behalf of my 85 yo grandmother wishing to lease the Santa Fe with this month’s Santa Fe lease promotion. Mr. Pizarro was also aware of my vehicles of interest which were the Santa Fe base and SEL models. The long and the short is, he presented me with numbers that did not represent the promotion, (which is perhaps strategy), however, when I asked why I was not offered the lease promotion as I know she qualifies for, his response was “well we have several promotions and I did not know which of them you wanted”. I asked , “so which promotion was I offered”,(as he had the salesman to shove to vague sheets in front of me with both including $4000 down payment and one with a $441 m.p. and the other $401, no vehicle sales price, and forcefully asked, “which one do you want?”. Because I challenged him on the the fact that he failed to give me any promotion, he then turned away and unprofessionally responded, ”Have a nice day”. I am appalled and utterly disgusted at the treatment I received and the mockery of Mr. Case’s legacy. Mr. Pizarro displayed reprehensible behavior and I will make sure he knows. He is even listed with BBB for unscrupulous behavior during another lease/sale. More

The process of buying resolved satisfactorily. Thanks to The process of buying resolved satisfactorily. Thanks to Ernesto Fuentes- kamel Chihi- Rolando Velázquez- Liz Benya - I will add as a suggestion The process of buying resolved satisfactorily. Thanks to Ernesto Fuentes- kamel Chihi- Rolando Velázquez- Liz Benya - I will add as a suggestion to have more help to complete the selling process. More

Everything was very good except for the extraordinary amount of time we had to wait for the finance department ( we were at the dealer for more than 4 hours, which included only about 15 mins to test dri amount of time we had to wait for the finance department ( we were at the dealer for more than 4 hours, which included only about 15 mins to test drive the car) More

Always great! Service was quick and fast. Aaron Clark gave excellent customer service being polite and detailed with the type of service I was going to receive. gave excellent customer service being polite and detailed with the type of service I was going to receive. More

On purchasing my third SONATA Limited I’m happy to confirm each time I return to this dealer it gets better. THIS SONATA Limited 2021 1.6 Turbo has everything you could ask for including the price po confirm each time I return to this dealer it gets better. THIS SONATA Limited 2021 1.6 Turbo has everything you could ask for including the price point. People? General Sales Manager : Yosuan as well as Marlon his five star manager are super professional and willing to find the best deal possible. More

Corey, the service rep was very professional and helpful and I appreciate the level of communication he shared for my vehicle service. Thanks to the management also. and I appreciate the level of communication he shared for my vehicle service. Thanks to the management also. More

I want to thank Glenn our salesman he has help me and family on our fourth Hyundia. His knowledge and professionalism of the Hyundai product is outstanding. He will never try to sell you something that family on our fourth Hyundia. His knowledge and professionalism of the Hyundai product is outstanding. He will never try to sell you something that doesn’t fit your budget. And always keeping in mind about the customers needs. I would recommend any family and friends to Rick Case Hyundai. More

Got my engine replaced at Hyundai on Weston road. Joel was amazing from start to finish. He was friendly and helpful and made it such an easy and stress free process! We will be coming back to this Hyunda was amazing from start to finish. He was friendly and helpful and made it such an easy and stress free process! We will be coming back to this Hyundai and Joel for all our car needs! More

Good, but too much paperwork. 4 hrs to purchase after previous credit approval. Vin changed from won that picked us up to a new one. previous credit approval. Vin changed from won that picked us up to a new one. More