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Rick Case Hyundai Davie

Davie, FL

3.8
2,583 Reviews
Rick and Rita Case have over 55 years of success in the automobile business this year; a great accomplishment. Their efforts are to strive constantly to provide customers with outstanding sales and service satisfaction; Our Customers, Our Friends. Why should you do business with us? ~Professional and courteous service ~Free 20 year/200,000 mile nationwide warranty ~Rick Case Rewards Program (earn points for discounts on future purchases) No Annual Fee! ~Free Car Washes for Life with your Rick Case Rewards Card ~Use of our exclusive discount gas station with your Rick Case Rewards Card ~10% discount in Parts and Service when you redeem rewards points ~And more
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3550 Weston Road

Davie, FL

33331

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Showing 2,583 reviews

June 15, 2021

Excelente servicio y excekente el agente, realmente fui para devolver el auto e irme, pero el excelenet servcio del vendedor me termino convencer. El carro esta maravilloso More

by carlos.delgado
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacques Fanfan
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 08, 2021

Excellent and punctual and courteous service The attendant was very pleasant. He reviewed the details and explained what the service entailed He also recommended what else should be done. More

by lenakhell6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Lucatorto
June 04, 2021

Aaron Clark was very soft spoken but thorough. After checking the vehicle’s history he informed me if the noisy driver’s side window recall that was outstanding for my vehicle. He then ordered the part More

by Ujfrancis
Recommend Dealer
Yes
Employees Worked With
Aaron Clark
May 31, 2021

Always pleasant to work with, Freddy keeps you informed in a timely fashion of what is going on with the car. I do not like this being a 25 word minimum.! More

by tojuryka
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Freddy Shihadeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2021 -

Rick Case Hyundai Davie responded

We are happy to hear that we were able to meet your expectations and that Freddy continues to provide you with excellent service. Thank you for your feedback! Sincerely, the Rick Case Hyundai Team in Davie

May 30, 2021

Wonderful experience! I Recommend anyone going to ask for Victor Pizarro he would help you with whatever you need. He was attentive and very helpful.. More

by cast.mary.15
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dane-Finacing- 5 stars, Victor Pizzaro Jr.
Jun 01, 2021 -

Rick Case Hyundai Davie responded

We are happy to hear that we were able to meet your expectations and that Victor provided you with excellent service. Thank you for your feedback! Sincerely, the Rick Case Hyundai Team in Davie

May 27, 2021

Rick Case not only is the best dealer to purchase a car but its SERVICES department is Excellent, fast and professional and very reasonable costs on the repairs. I will continue to take my Hyundai there fo More

by mifolgueras
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris VanHorn
Jun 01, 2021 -

Rick Case Hyundai Davie responded

Thank you for taking the time to share your feedback with us. We are glad that you had a positive experience and we look forward to you visiting Rick Case Hyundai in Davie again.

May 26, 2021

In my opinion, this is the most service conscious dealership ! They look for solutions and cost alternatives that fit your Budget and they regularly follow up with progress reports. More

by manuelfvarela
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Clark
Jun 01, 2021 -

Rick Case Hyundai Davie responded

That's right, Manuel! Thank you for the nice review. We appreciate you choosing Rick Case Hyundai in Davie and we look forward to your next visit. Thanks again!

May 21, 2021

I brought my car in because the oil light came on. I got an oil change and my oil light still comes on. I also provided the service replacement with two plastic light covers which had come off my vehicle ju More

by Snake
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Nicholas Marquez
May 24, 2021 -

Rick Case Hyundai Davie responded

We apologize that we did not provide the level of service you expected, thank you for providing your feedback. If you wouldn't mind, please reach out to our Service Director, Mark Perry directly at markperry@rickcase.com or 954-903-5461, so we may further discuss this situation. Sincerely, the Rick Case Hyundai Team in Davie

May 21, 2021

Very professional and correct, work was done very good and in the correct time. Will comeback to same service agent in the future. Thank you More

by luigisd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel Arango
May 24, 2021 -

Rick Case Hyundai Davie responded

Thank you so much for your feedback. We’re happy to hear that you had a great service experience! Sincerely, the Rick Case Hyundai Team in Davie

May 20, 2021

Excellent service by Freddy as always. He’s always treated my service needs above and beyond the call of duty. I’ve purchased /leased 5 hyundai and Genesis vehicles there during the past 11 years. H More

by NESTOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Freddy Shihadeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yende Francis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adrienne Bono
May 20, 2021 -

Rick Case Hyundai Davie responded

Nestor, we are happy to hear that we were able to meet your expectations and that Freddy continues to provide you with excellent service. We will definitely be making our management team aware of your concerns regarding valet. e will also be making renovations to our building soon. Thank you for your feedback! Sincerely, the Rick Case Hyundai Team in Davie

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