Rick Case Hyundai Davie

I really had a good experience in buying my car at Rick Case. The attention was real good and friendliness of the people was excellent. I said the price was good and not great because I have the feeling th Case. The attention was real good and friendliness of the people was excellent. I said the price was good and not great because I have the feeling that I could have had a better price. But of course, that will depend on your ability to negotiate and have a better deal. I have a complaint. I was offered a cargo net for my Elantra 2012 and when they were to install it, the net did not fit because it was of a diferent type. The car use a luggage net that you did not have in stock at that time. The option that I received was to buy the net which I think it was not fair because I was offered a net and if you did not have it at that time, it was a matter of you getting it and call me to be installed in my car. More

Herb Sedler, the salesman, made me feel very comfortable on my first visit to Rick Case Hyundai. He was helpful, friendly and walked me through the details of this purchase I made and wanted me to be fully on my first visit to Rick Case Hyundai. He was helpful, friendly and walked me through the details of this purchase I made and wanted me to be fully satisfied before leaving with my vehicle! More

I was treated excellent, had no pressure tactics used as in other dealers. Mr Thompson was most helpful in explaining everything and th edifferent options i had as far as purchasing or leasing. I woudl def in other dealers. Mr Thompson was most helpful in explaining everything and th edifferent options i had as far as purchasing or leasing. I woudl definetely recommnd Rick Case and Mr Thompson to people I know who may be in the market for a new car More

I loved that CJ was so helpful. He really knew the car and left the money till the end with the managers and financers. I felt there was NO pressure put on me to choose my ACCENT 12 by anyone in the showr and left the money till the end with the managers and financers. I felt there was NO pressure put on me to choose my ACCENT 12 by anyone in the showroom. After driving my car for a full week I have really come to love it. After putting on miles so far I'm just fearful of how far the dealership is from my residence. I wish there was a way to get the discounted car services (free oil change, reduced gas, etc) at a location that is closer to my needs and home. Thanks. More

I was very happy with my salesman, Nick. He listened to me, a very important part of the car buying experience. He wasn't too aggressvie in his approach but seemed interested in doing business with me and me, a very important part of the car buying experience. He wasn't too aggressvie in his approach but seemed interested in doing business with me and was responsive to all of my requests. His sales style made me feel comfortable. My experience with the finance person, Tony, was also very pleasant. More

They made the sale process easy and allowed for a better buying experience for the customer. Customer Service was at a high level. I would definitely recommend a family member or friend to purchse a vehic buying experience for the customer. Customer Service was at a high level. I would definitely recommend a family member or friend to purchse a vehicle from this dealership. More

Steve was very professional and great with his follow up while we were researching our options. I also likes that he didn't give us the feeling that there was any pressure in making a deal. He was so fri while we were researching our options. I also likes that he didn't give us the feeling that there was any pressure in making a deal. He was so friendly and warm and overall a pleasure to deal with. Only complaint about the process was that it took a while to get the "financing" guy to do what ever he does. I didn't really understand why it would take more than a few minutes, especially since we were paying in full with a check! I was in a rush, and ultimately,I saw Steve go outside and tell him I had to leave. That was when he threw out his cigarette and finally went in to deal with us. I didn't like that. More

I would definitely recommend this dealership to others because the customer service is great, the people are very friendly and most importantly the prices fit your budget..overall experience is great. because the customer service is great, the people are very friendly and most importantly the prices fit your budget..overall experience is great. More

The sales people were very responsive to my requests and assisted me with getting a new car. I am very happy with my new car and would recommend this dealership to someone else. assisted me with getting a new car. I am very happy with my new car and would recommend this dealership to someone else. More

I would like to see some more clarity on the best deals you could provide. It was a little back and forth until we arrived at the final deal which could have been avoided with better quotes at the beginn you could provide. It was a little back and forth until we arrived at the final deal which could have been avoided with better quotes at the beginning. More