Rick Case Hyundai Davie

Everything was a good experience, but specially the interaction with Caroline I would definitely recommend Rick Case as a nice place to get your next new car interaction with Caroline I would definitely recommend Rick Case as a nice place to get your next new car More

2nd time GENESIS purchase here ...Sales consultant(Caroline Gonzalez) was very helpful. 3 years ago I didn't get any attention from your sales representative after buying GENESIS you are consultant(Caroline Gonzalez) was very helpful. 3 years ago I didn't get any attention from your sales representative after buying GENESIS you are proud of... I thought "your attention to a customer will be nice after signing a paper and getting a smartkey", so that a customer doesn't feel " at least not ignored"... This time I noticed that my new GENESIS didn't have 4 tire vent CAPs... This small things may affect a customer More

Good Morning Hyundai and the Great Team at Rick Case Hyundai, Many thanks to The Rick Case Hyundai in Davie, Florida team. The way our miscommunication was handled by your corporate team and the dea Hyundai, Many thanks to The Rick Case Hyundai in Davie, Florida team. The way our miscommunication was handled by your corporate team and the dealers team, specially my service advisor Chris Vanhorn was very professionally and has left my family extremely pleased with the outcome. This is the reason we have two vehicles purchased from that dealer in our house hold. And will continue to do business and refer business to that dealer as long as we own our vehicles. The attention we received will always be held high in our book. A special thank you to Chris Vanhorn our Service Associate in the Davie, Florida Dealership. His professionalism, expertise and the quality of service offered makes every visit to the dealership a pleasure. You need to have more advisors like Chris Vanhorn. Sara & Carlos Gonzalez (2011 Hyundai Elantra) More

Just walking into the dealership I was met by a very nice salesman, Glenn. I was only there to look and see. Well I ended up purchasing a Sonata, He was very informative and showed me only what I said I coul salesman, Glenn. I was only there to look and see. Well I ended up purchasing a Sonata, He was very informative and showed me only what I said I could afford. That is the way I feel a good salesman should be. Thanks Glenn for helping me get into a new car! I love my Sonata! More

I have bought two used vehicles from Rick Case Hyundai Davie. The first being a Honda Crosstour and the second a used Ford F350 Diesel. The Honda has been great. The F350 has been horrible. This was Rolan Davie. The first being a Honda Crosstour and the second a used Ford F350 Diesel. The Honda has been great. The F350 has been horrible. This was Rolando Sanabria's (Finance Manager) truck before I bought it. He lied and said he had kept up on the servicing, had EGR filtration done and had said " he never put it in 4 wheel drive". Right, 130,000 miles and never? He never did any of these things. I trusted him due the General Manger David Smith trusting what Rolando had said. The passenger door lock was broke, tensioner pulley broke, alternator went out, had a/c relay issues, fan clutch and secondary fan went out, of course the oil cooler and EGR cooler went out, automatic 4x4 never work(right front actuator out), had to get stuck to figure that out. Was lucky that it has manual as well. Fuel Injection was horrible dirty, fuel filters, coolant was dirty flushed it, Brakes had to be changed and rotors turned. I have left Rolando a message to call me back and have called his line three times. Also spoke with the new Gen Manager and he was suppose to tell Rolando to call me because he flat out told me there was nothing he could do that I bought it as is, period. I bought this used lemon pretty much in May. All these problems since then. I had told David Smith about the 4x4 not working and he said he might be able to help with it but I took care of it and thought it was just 1 problem. Well not so much. These repairs have cost me $5,600 so far plus I still have a payment on this truck! And this dealership doesn't want to help me at all and I put $8000 down! And I drove from SWFL to get it. Now that's great business! So if your looking to buy a used vehicle from Rick Case of Hyundai think again! More

Awesome experience very friendly and helpful from the moment i walked in. Carlos M. and Rolando V. were awesome to work with I will especially be recommending them to any of my friends who may be lookin moment i walked in. Carlos M. and Rolando V. were awesome to work with I will especially be recommending them to any of my friends who may be looking into purchasing a vehicle. More

Amazing service and attention to detail. Love this dealership! Loving my new Elantra and Jose did a great job with everything. Couldn't ask for a better experience. dealership! Loving my new Elantra and Jose did a great job with everything. Couldn't ask for a better experience. More

I BOUGHT AN ELANTRA GT, AND WAS PROMISED A PRICE OVER PHONE AND WHEN WE FINALLY GOT TO FINANCING EVERYTHING CHANGED , WE HAVE EXCELLENT CREDIT SCORE , NEVER EVEN MENTIONED THE DOUBLE DOWN PAYMENT OFFERED PHONE AND WHEN WE FINALLY GOT TO FINANCING EVERYTHING CHANGED , WE HAVE EXCELLENT CREDIT SCORE , NEVER EVEN MENTIONED THE DOUBLE DOWN PAYMENT OFFERED THIS MONTH TOWARDS OUR PAYMENT AFTER PUTTING DOWN OUR MONEY , I WISH I WOULD HAVE SHOPPED A LITTLE MORE TO REALLY GET INFORMED , I WILL CONTACT CORPORATE OFFICE TO TELL SOMEONE ABOUT THIS EXPERIENCE AND SEE ITF THEY AT LEAST GIVE US A FAIR CHANCE TO GET WHAT WE REALLY SHOULD GET AS PROMISED THRU DEALERS ADS. DONT THINK ITS FAIR TO DO THIS TO CLIENTS WHOM PUT THEIR MONEY AND EFFORTS TO PURCHACE A CAR. More

I thank God for bringing Jose Chiaromonte into my life. His customer service and expertise was exceptional. If you're looking for a professional, empathetic, knowledgeable sales person, well Jose is the m His customer service and expertise was exceptional. If you're looking for a professional, empathetic, knowledgeable sales person, well Jose is the man! He will help you look for what your looking for whether it's, a new, used or a lease vehicle; believe me he will meet your needs! Jose, may God continue to bless you! Once again, thanks so much! I am very happy with my 2013 Sonata. See you soon! Millie More

Steve Claus was very professional, helpful and despite the fact that he has only been in the automotive less than a week this young man shows great promise ! Also the sales manager Kevin Bonisteel and Rol the fact that he has only been in the automotive less than a week this young man shows great promise ! Also the sales manager Kevin Bonisteel and Rolando Velazquez/ Fiance Manager was a pleasure to work with as well ! Thanks to a Great Team At Rick Case Hyundai pre-owned Dept. Love my 2011 Certified Sante Fe ! More