Rick Case Hyundai Davie

THE BEST OF THE BEST ERNESTO FUENTES IS A GREAT GUY, HE PROVIDES THE CUSTOMER ALL THE TOOLS FOR YOU TO FIND OUT WHAT YOU REALLY NEED. RICK CASE HYUNDAI IS TOTALLY DIFFEREN ERNESTO FUENTES IS A GREAT GUY, HE PROVIDES THE CUSTOMER ALL THE TOOLS FOR YOU TO FIND OUT WHAT YOU REALLY NEED. RICK CASE HYUNDAI IS TOTALLY DIFFERENT COMPARE TO THE REST OF THE OTHER DEALERSHIPS.MORE THAN HAPPY More

had a good deal at rick case hyundai davie The staff at rick case hyundai is fenomenal, i felt like if i were in my country, everyone treted me like a family member, my salesman is very funny a The staff at rick case hyundai is fenomenal, i felt like if i were in my country, everyone treted me like a family member, my salesman is very funny and creative. he made my day. More

Mr. Tom Anderson- Customer Service/New Car sales To whom it may concerning: I bought a 2015 Tucson in January and just last weekend I decided to trade it in for a 2015 Santa Fe. My intentions the To whom it may concerning: I bought a 2015 Tucson in January and just last weekend I decided to trade it in for a 2015 Santa Fe. My intentions the day I visited Rick Case Hyundai was to buy an accessory for my Tucson, however on my way out the door, I met Mr. Tom Anderson and asked him about a potential trade in, I advised him if the numbers worked out I may buy another new vehicle. Mr. Tom Anderson, had demonstrated excellent Customer service,as well patience explaining the details and even drove me to the other lot to find the vehicle best for me. Mr. Anderson conveyed a sense of trust and sincerity in his actions, which is a admirable and high quality.I applaud Mr. Anderson for making Rick Case Hyundai the dealership which understands their customers and if there is a problem they will try to resolve it to the best of their ability. I truly believe he deserve the highest score of 5 for his excellent customer service. Sincerely, John T. Papp More

Thanks! Matt Kmosko, Mike Ball and Jaimie Romany were awesome and helped me get a great deal. I was referred to the dealershio by a friend. Came in early on a Matt Kmosko, Mike Ball and Jaimie Romany were awesome and helped me get a great deal. I was referred to the dealershio by a friend. Came in early on a Saturday, and they listened to me, and did the best they could to work with me and get the best deal possible - not to mention a sweet car. More

amazing experience Darwin was very helpful showing me all the feature in may new car.The team of professional working at RickCase Hyundai of Weston are absolutely the be Darwin was very helpful showing me all the feature in may new car.The team of professional working at RickCase Hyundai of Weston are absolutely the best More

The Best Salesman I went into Rick Case looking for a used car, I was greeted by the salesman, Matthew Kmosko, his energy was so great. He showed me the car I came in I went into Rick Case looking for a used car, I was greeted by the salesman, Matthew Kmosko, his energy was so great. He showed me the car I came in to look at, and at the last minute I wanted to change my trade in, he drove to my house and picked up my other car. HE WAS GREAT! He was very knowledgeable and helpful. I would recommend him to anyone I know looking for a new or used car. Thanks again, Matt! More

Excellent Experience Over The Top !!!!!!!!!!!!!! I must say I expected the usual high pressure sales from walking into a dealership but it was not this way. We were greeted by someone as soon as wer I must say I expected the usual high pressure sales from walking into a dealership but it was not this way. We were greeted by someone as soon as were getting out of our car and then entering through the door it was liking walking into your own home. We were introduced to Matt Kmosko and he was so accommodating as to what I needed and my budget was and he didn't try to push anything . He listened to what I wanted and to my needs which was so refreshing . He took his time and made sure I was comfortable in the car . To me Matt made my car purchase today a very easy transaction and comfortable one. Thank you Rick Case for having employees like him. The general manager was also very helpful in getting my needs meet and Mr Ball in finance was also so nice in explaining the details of the lease. Over all Rick Case is on top of their Game !!!!! More

Flawless My experience at Rick Case Hyundai was nothing short of FLAWLESS. From the beginning, Marc Riley and Matt Kmosko were extraordinary. Marc went above a My experience at Rick Case Hyundai was nothing short of FLAWLESS. From the beginning, Marc Riley and Matt Kmosko were extraordinary. Marc went above and beyond from texting me the day before, to following up with me the hour after. They both got me the exact car I wanted, not in a week, or 10 days but the day off. I got the 2015 Hyundai Genesis and it is by far the best car I have ever driven in my life. Being in Miami, my friends all drive BMW's and Mercedes, and from the exterior look to the new interior to the way the car drives, with my new wheels, I would take my car over anything in its category time and time again. And to top it off, Marc and Matt made it fun to get a new car. Sometimes the buying and leasing experience can be unenjoyable, I found myself not wanting to leave the dealership. With that being said, anytime i hear of someone wanting or getting a new car, they will be sent to Marc and Matt. Couldn't be happier! Thank you gents! More

Very friendly and dedicated!!! Matt was our salesman, he was very friendly to my and my family. Very dedicated guy, he helped us through the complete process and still helping us wi Matt was our salesman, he was very friendly to my and my family. Very dedicated guy, he helped us through the complete process and still helping us with some things. We highly recommend him. More

Treated Like 'Royalty'. My 2010 Hyundai Elantra required steering service, and service for a couple recalls. I made an appointment for 7:30AM EST on Thursday, April 23, 2015 My 2010 Hyundai Elantra required steering service, and service for a couple recalls. I made an appointment for 7:30AM EST on Thursday, April 23, 2015, arrived, and was met starting from the drive-up service area by staff that served me immediately and were very welcoming, courteous and made me feel very 'at ease and comfortable'. Within a few minutes I met my Service Advisor, Isaac Mishkin, with a hearty handshake and smile. He was very polite and eager to assist me with my vehicle service needs. He did not hesitate to make arrangements to have my Hyundai driven into the Service Bay for examination/diagnosis. He answered all my immediate concerns, and brought me into the waiting area, and told me he would contact me as soon as an estimate was established. Wow!!! Isaac sure kept his word! Very, very soon Isaac was advising me of the work that would be done and actually showed me the parts that would be replaced, and explained why and what the impact would be to the vehicle if service was not performed. He went head over heals to get me the best rate to repair the vehicle, and as soon as I agreed and signed the papers, work was started. He explained the approximate time it would take to make the repairs (around 3 hours), and I decided to wait for the vehicle. The waiting area in the showroom section was very comfortable with nice large leather, comfy seats, and housed a nice food court section with a menu that included everything that you could want while waiting, including TV and plenty of reading material. I had a really tasty chicken sandwich, served with plenty of chicken salad with tomato slices, served on whole wheat toast. Really yummy! Plenty of vending machines offering a very wide selection of beverages and snacks were also available at very reasonable prices. No rip-off here. The two ladies running the food concession were very courteous and pleasant, and kept the area spotless. They were very busy, but took the time to make me feel like I was the only customer when I was served. Kudos to them. Isaac also treated me as I were the only customer, and kept me informed much more than I would ever expect from a Service Department at a car dealership. I could not have had a more knowledgeable Service Advisor, or could have received better service or customer relations than I received from Isaac. Bravo! In closing, I also noticed that all the employees offered a smile when I encountered them, and were very willing to work to help me with concerns or questions when my advisor, Isaac, was not readily available. I noticed that Service Advisors, besides my exemplary advisor also seemed very kind, polite, and ready to help their clients. Special note goes to Ryan Shiwbalak, who spoke with me about a Rick Case Hyundai vehicle exchange program. This gives customers the chance to obtain a new vehicle at the best possible prices possible. Ryan was, most importantly, not pushy, but offered very informative information on how I could make an exchange. He was very easy to talk with and made this offer very enticing. Unfortunately, I was not in a position to take advantage of this program at this time, but I would certainly seek out Ryan to help me should the time arise in the future. Thank you, Ryan. My experience with Rick Case Hyundai Davie, 3550 Weston Road, Davie, FL 33331 was much, much better than I expected, and I do not have a bad thing to say about the whole experience. My Hyundai was repaired to complete satisfaction, and sooner than Isaac's estimated time. The one and only problem I had was mine...not getting the man's name that repaired my vehicle. I think he was from Korea. When I check through the viewing window he was always working, and he performed the work with excellence, and made sure the car was absolutely clean and tidy after his work was complete. My vehicle now runs perfectly! He deserves a very special Bravo. I give my highest rating possible to Rick Case Hyundai Davie. The entire Service Department was very clean, tidy, and the employees were neat and clean. When their work clothes became soiled, I even noticed that an employee was picking up soiled clothes to be cleaned, and that the employees changed into clean outfits before they started on their next project. Great operation all around! Ronald Bodnar, Pembroke Pines, FL More