Rick Case Hyundai Davie
Davie, FL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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The service was better than great it was beyond amazing I always told myself if I can give my car to any dealership it would be you from the moment I walked in the door the service was great you guys really always told myself if I can give my car to any dealership it would be you from the moment I walked in the door the service was great you guys really are my family I want to give a special shot out to my guy Mr. Chichi he's the real mvp HE DESERVES A BIG RAISE TRULY THAT GUY IS A BLESSING More
Great service service advisor Tadarryl was nice and courteous. One complaint my car was really dirty when I picked it up. Poop all over the hood. It was clean before service. courteous. One complaint my car was really dirty when I picked it up. Poop all over the hood. It was clean before service. More
From making the appointment to the end of service with Robert Toppas is the best Robert Toppas is the best More
Always the best from Rick Case Hyundai. They treat the customer right. My Service Advisor- Robert Toppas is always honest and as a customer, I appreciate it. They treat the customer right. My Service Advisor- Robert Toppas is always honest and as a customer, I appreciate it. More
The experience was positive and fairly quick! Tassi, our sales person, was helpful and not pushy. He have so the appropriate amount of alone time to make our decision. The overall experience wa Tassi, our sales person, was helpful and not pushy. He have so the appropriate amount of alone time to make our decision. The overall experience was great! We understand that the current market situation does not allow us to negotiate the price which is only negative. However, felt the sticker price of the used vehicle was competitive. More
Glenn Bolaños from Hyundai dealership was very kind and helpful. Very satisfied with their service helping buy my Tucson. helpful. Very satisfied with their service helping buy my Tucson. More
As far as the service performed on the car I find it adequate. I really don't think it should take close to 2 hours to replace a fuse where the location is know as well the recall information associate adequate. I really don't think it should take close to 2 hours to replace a fuse where the location is know as well the recall information associated with the same. When you first arrive in the service area it is anybody's guess what to do. Some people were sitting in the cars, other standing outside of them. Having been thru this before I walked into the service area, spoke with the service adviser who wrote up the service order and I proceeded to the waiting area. Others seemed to be still standing by their cars. As far as services provided to Hyundai's flag ship line, Genesis, on a scale of one to ten in comparison to MB, Audi or BMW. Hyundai would rate a weak 1. The Genesis is on par or better then the big 3 it's just a shame when it comes to treating high end customers like the other big 3, which I am not one, is poor. You can put lipstick on a pig but it's still a pig customer service won't say well for your products. and please don't pull the Covid card, there were enough Rick Case blue shirts walking around to start a small company. Then just to add salt to the wound I had to wait 10 minutes just to sign my name at check out because the poor thing working the desk had to use the bathroom. The only reason I gave the dealership 3 stars is I really believe this is just the norm for Hydundai More