Rick Case Honda - Service Center

I TOOK MY 2008 HONDA CIVIC IN FOR A CHECK ENGINE LIGHT AND WAS HOPING THAT THE CAR COULD BE FIXED RIGHT AWAY. I SPOKE TO DONELL CRUZ AND HE INFORMED ME THAT IT WOULD TAKE A LITTLE MORE TIME THEN THAT AND AND WAS HOPING THAT THE CAR COULD BE FIXED RIGHT AWAY. I SPOKE TO DONELL CRUZ AND HE INFORMED ME THAT IT WOULD TAKE A LITTLE MORE TIME THEN THAT AND OFFERED TO GIVE A RIDE HOME. SO I SAID OK AND LATER THAT DAY GOT A CALL BACK AND WE DISCUSSED WHAT WAS WRONG WITH THE CAR I SAID GO AHEAD AND FIX IT. i WAS KIND OF SURPRISE THAT IT WAS NOT THAT MUCH IT WAS ONLY $109 TO FIX IT. NEEDLESS TO SAY I WOULD RECOMMEND RICK CASE AND MY NEW SERVICE GUY DONELL CRUZ. GREATJOB!!!! More

YOU WILL NEVER GO WRONG WITH JEREMIAH.....I recently had my two 2010 Pilot’s serviced at Rick Case Honda and the Service Department in Davie was AMAZING!! Best I’ve ever had..This is the best Service Depart my two 2010 Pilot’s serviced at Rick Case Honda and the Service Department in Davie was AMAZING!! Best I’ve ever had..This is the best Service Department I’ve ever had the pleasure of dealing with. My service advisor JEREMIAH CASTRO was COURTEOUS, PROMPT, EFFICIENT, FUNNY AND GREAT TO DEAL WITH. JEREMIAH’S work was IMPECCABLE and the manner we were treated was nothing more than EXCEPTIONAL. I have never had any DEALER TREAT US SO WELL. Jeremiah has gone out of his way to take care of me and my family and I appreciate that more than words can express. I cannot recommend a better place or employee to have your vehicles worked on. The quality of their work has been beyond my expectations. I’ve had several reasons to deal with this group, especially after a serious accident a month ago. We didn't need any follow up work after that repair which I find that to be totally amazing. I will continue RECOMMEND by word of mouth Rick Case Honda and his AMAZING Service Advisor Jeremiah Castro as the only place to go for service work. Thank you for treating us right every time. The cost is FAIR, the SERVICE is SPECTACULAR, the turnaround time is Quick. We all know we get what we pay for. People they are worth every penny. Please do keep up the Fantastic work. Most of our experience has been with the Service department, and I will only work with Jeremiah, not that the others aren’t as good he’s just too cute for words and overall my favorite. THANK YOU JEREMIAH......... E.Hernandez More

Tony Pereira was my service advisor. He went out of his way to make sure I received excellent service in many ways, but most importantly by taking the time to introduce me to my mechanic (Julio), then toge way to make sure I received excellent service in many ways, but most importantly by taking the time to introduce me to my mechanic (Julio), then together they showed me exactly what was wrong with my car. He was patient when I called my brother to ask his advice regarding the repairs and the cost. Tony also checked with my warranty company to make sure they took care of all the repairs that were covered under my plan. All through the process, Tony was very professional and knowledgeable, which made me feel comfortable that he was giving me accurate information. He also made me feel like a valued customer by keping me up-to-date on the status of my car repairs and making sure that when I picked up the car I was shown how thorough the engine had been cleaned by Julio (who was also very friendly, knowledgeable and professional). Thanks Rick Case for hiring such fantastic employees. More

We were treated with the utmost respect. Jason comes off as a friend and not a pushy car salesman. It was a pleasure doing business with him. We have been buying cars for a long time and he made it so eas as a friend and not a pushy car salesman. It was a pleasure doing business with him. We have been buying cars for a long time and he made it so easy that it was a good experience. Even after the sale, Jason asked us to call him and let him know how he could help with anything. More

I have a 2003 Civic that, to me, still runs like new. I have been taking it to this Rick Case for service since I've had as did the owner I bought it from. The Express service is always quick, efficient, f have been taking it to this Rick Case for service since I've had as did the owner I bought it from. The Express service is always quick, efficient, friendly and convenient. I sit and wait with the options of coffee, flat screen TV, sandwich cafe and free wireless internet. I have yet to have any problems whatsoever. Nothing feels better than taking your car to its original dealership, because they, after all, are its true doctors! I'd recommend this Rick Case Honda to anyone, anywhere, anytime! More

Over the last few years, we have received tremendous service and customer care from Tony Pereira at Rick Case Honda. Tony is an extremely conscientous service manager and he does a great job communicat service and customer care from Tony Pereira at Rick Case Honda. Tony is an extremely conscientous service manager and he does a great job communicating with us: telling us both good news and bad news in a forthright manner. Tony recognizes that our cars our older and consistently recommends things that will prove cost-effective over the life of the car (not just "today"). More

Great Service,Luis was very friendly and very helpfull with all my question,fast service and is not far from home,so definitely i will come back to do service to my cars and definitely I will recommend my with all my question,fast service and is not far from home,so definitely i will come back to do service to my cars and definitely I will recommend my friends to go there and make service to their cars. More

My name is Mr. Cajiga and have been bringing my 02 honda accord for years to rick case honda and my service advisor is Luis Naranjo who very informative and knowledgable. If you are considering bringing you accord for years to rick case honda and my service advisor is Luis Naranjo who very informative and knowledgable. If you are considering bringing your car for the first time ask for Luis who is very professional and trustworthy. More

As a 20 year Honda owner, I was very impressed with the prompt & professional service I received at Rick Case Honda by every employee starting from the receptionist up to your service advisor who attended prompt & professional service I received at Rick Case Honda by every employee starting from the receptionist up to your service advisor who attended me. Everyone was very patient, gracious and attentive. I will definately recommed your dealer. Thank you. Elsie More

Ricardo was very helpful, friendly, and courteous. He explained the issues with the vehicle in detail which hepled me to make an informed decision. He acted with professionalism and treated me with resp explained the issues with the vehicle in detail which hepled me to make an informed decision. He acted with professionalism and treated me with respect. This was my second time there and I always had a good experience with the Service Advisors. Thank you. More