Rick Case Honda - Service Center

BEWARE, there are thieves. There were two gas gift cards on my console and when the car was returned to me, one was missing. Someone stole from me. When I discovered this, I There were two gas gift cards on my console and when the car was returned to me, one was missing. Someone stole from me. When I discovered this, I immediately went back to complain. When I spoke to Mark W and explained what happened, he repeatedly "assured" me that no one has ever stolen anything. I suppose that makes me the liar. I have purchased my last 3 vehicles from Rick Case Honda and taken them all for service there as well. I have been a loyal customer until now. I will NEVER go back. Clearly Mark W does not value his customers. In addition, the service advisor I worked with offered to resurface the brake rotors for $400. when a full brake job costs $289. What a bunch of thieves in more than one way!! More

Amazing service and very helpful and informative on what was completed on the vehicle car feels great was completed on the vehicle car feels great More

The job was done at the promised time although I feel the driver mirror a little weird as it could have some magnification, I did not have that sensation with the original driver mirror a little weird as it could have some magnification, I did not have that sensation with the original More

Easy appointment scheduling with quick intake and service. Quality representatives who are personable and informative service. Quality representatives who are personable and informative More

Charged $200 to “diagnose” that 2 running day light bulbs were disconnected. Then proceeded to berate my spouse about things that never happened. Will submit bbb complaint. were disconnected. Then proceeded to berate my spouse about things that never happened. Will submit bbb complaint. More

Purchased my vehicle here and take it there for regular service. Great customer service and very professional staff. service. Great customer service and very professional staff. More

Great Express service department. Have been using them for over 15 years and always excellent results. Manager Wade is great and assistant manager Conmar also. Only use this place!!! Have been using them for over 15 years and always excellent results. Manager Wade is great and assistant manager Conmar also. Only use this place!!! More

Luis was efficient dealt the work immediately very professional and courteous. Dealt the work as promised.very good employee. professional and courteous. Dealt the work as promised.very good employee. More

Luis was very professional, knowledgeable. amazing, great personality. An asset to your company. Roger(transport)was great amazing, great personality. An asset to your company. Roger(transport)was great More

Usually come here for service so can only speak to that. Don’t cone here to service anything other than an oil change. They have zero value to the meaning of customer service. Came here with a new lease I g Don’t cone here to service anything other than an oil change. They have zero value to the meaning of customer service. Came here with a new lease I got elsewhere and no one even approached me to ask me if I needed help. Finally found a service advisor who told me that only way they can even look at my car is if I leave it overnight. Without even asking me what the problem is. Unacceptable. Definitely won’t be coming back here. More