Rick Case Honda - Service Center

Great service Great and quick service, they provided transportation for me while my car was in service, I was not expecting that. Wisler was very helpful and knowle Great and quick service, they provided transportation for me while my car was in service, I was not expecting that. Wisler was very helpful and knowledgeable. More

Excellent Exceeded my expectations. Tony was very professional and recommended and explained the process and options for my car. I would recommend to any of m Exceeded my expectations. Tony was very professional and recommended and explained the process and options for my car. I would recommend to any of my friends. More

Major service Needed timing belt Service with fuel throttle cleaning and oil change. Left van in morning and was provided with free Hertz rental car. Van was ready Needed timing belt Service with fuel throttle cleaning and oil change. Left van in morning and was provided with free Hertz rental car. Van was ready at 4:00pm. So far Van is running good. Should only need routine maintenance in future. Not a bad price for service considering over 6 hours of labor to get job done. More

Good experience From the arrival to the pick up of the car once service was done everything was great. Friendly people and willing to help out. Thank you From the arrival to the pick up of the car once service was done everything was great. Friendly people and willing to help out. Thank you More

Wade bell is exceptional I think wade bell in service is understanding, informative and is always there when I need his help. Also he treats me with respect. And has helped me I think wade bell in service is understanding, informative and is always there when I need his help. Also he treats me with respect. And has helped me with all of my vehicles I’ve purchased 5 cars at rick car. More

Excellent Duane is the best I drive from downtown ft lauderdale to have my car serviced - delighted with service- fast- parts in stock - Duane is the best in the service dept I drive from downtown ft lauderdale to have my car serviced - delighted with service- fast- parts in stock - Duane is the best in the service dept More

Excellent Thank you to Mr.Melvin Haynes for all his help He is a excellent person Give good customer services I love going back to Honda because of Mr.Mel Thank you to Mr.Melvin Haynes for all his help He is a excellent person Give good customer services I love going back to Honda because of Mr.Melvin Very attentive, listen, helps you and he always have a big smile. Thank you You need more people like him. More

Dorcely always provides the highest level of service. He is customer focused and explains clearly any work needed and is quick to suggest options. I would recommend him to anyone no matter what dealership He is customer focused and explains clearly any work needed and is quick to suggest options. I would recommend him to anyone no matter what dealership he works at More

Beware 10% surcharge on top of labor and parts. I went in for oil change and brake services for my 2013 Accord. No depose of old tires or old battery. But they charge me $43.30 (10%) "CUSTOMER PAY H I went in for oil change and brake services for my 2013 Accord. No depose of old tires or old battery. But they charge me $43.30 (10%) "CUSTOMER PAY HAZARDOUS WASTE FOR REPAIR ORDER". When I look closer to the bill, it is in the fine print for "SHOP SUPPLY COSTS". BEWARE!! The service manger mentioned nothing or murmur about it over the phone, without making it clear to me. When I called back and ask, The service manager shift blame: "It is the system that put it there automatically." More

WORST COLLISION CENTER...,,,!!!!!! I have a Fiat Abarth that I purchase at Rick Case Fiat back in January , Well a couple a weeks ago, someone hit my car from the back ...Since I bought I have a Fiat Abarth that I purchase at Rick Case Fiat back in January , Well a couple a weeks ago, someone hit my car from the back ...Since I bought my car here at Rick Case and the other person insurance had The dealer collision center as part of the collision center approved,I decided to take my car directly to Rick Case collision center (the Honda side) BAD decision.. I took the car with a damage in the rear left side ...They call me a week later to pick up my car ,For my Surprise my car was fix but NOT the way it was supposed to be. Everything was new ( wish the insurance pay for it) but the back door was not paint it the completely. A side was Very bad paint .; then the inside ( trunk that was BLACK ) was now with white dots....!!!!,so they kept the car supposedly to fix it...Another week pass... I was call to go pick up my car , went pick up my car to find out that the back door was fix , But the left muffler tail was lower than the right and loose. And the WORST now my car has a DENT that it was NOT there before ... So one more time the car was at the dealr ..( for the third time). Now I call and explain everything to the people in charge of my case and they have the nerves to said that they will going to contact the insurance because that was something related to the accident.. I got VERY mad because first the muffler tail was something from the first time I took the car in., then the dent on the rear panel was cause by how ever was fixing the car that DID NOT KNOW what he was doing . He put either the wrong screw or put it sooo hard that cause a Dent where nothing happened before .. Now they want to charge the insurance... COMPLETE DISAPPOINTMENT WITH RICK CASE HONDA COLLISION CENTER...TOOK THE CAR FOR A REAR LEFT DAMAGE AND TOOK THEM THREE TIMES TO FIX IT AND UNTIL TODAY IT IS NOT FIX... And in top of that this people are trying to charge the insurance company for something their employees did... NEVER AGAIN RICK CASE !! If in the future I need to either buy or need to take my car to be fix , I will go Somewhere else.....RICK CASE COLLISION CENTER I WAS NOT THE ONLY PERSON THAT DAY WITH A COMLPLAIN ABOUT THE CAR NOT FIX THE RIGHT WAY.... More