Rick Case Honda - Service Center

Service Came in for oil change and tire rotation. Staff Was friendly and fast. Also had a question about A starter, which alejandro explained in detail T Came in for oil change and tire rotation. Staff Was friendly and fast. Also had a question about A starter, which alejandro explained in detail The process about diagnostic price and what is the bext step and what to expect. Thanx so much More

Very easy and friendly service Alejandro, was very courteous and explained the services the car needed to be done.The waiting time was acceptable. Very satisfied overall. Thank y Alejandro, was very courteous and explained the services the car needed to be done.The waiting time was acceptable. Very satisfied overall. Thank you very much. More

Excellent Customer care excellent experience and very pleased with the service !! He answer all my questions even some related to change settings on my car,he Customer care excellent experience and very pleased with the service !! He answer all my questions even some related to change settings on my car,he walked out to my car and helped me out I wish when I come back he will be there again. Than you Alejandro Corcho!! And Rick case Honda !! More

Dishonest mechanics Went to get an oil change with no other issues. When I left the engine light came on. That was strange. Because no other advisory lights were turned o Went to get an oil change with no other issues. When I left the engine light came on. That was strange. Because no other advisory lights were turned on from the dashboard right before I arrived. They were trying to get me into purchasing unnecessary services not needed for my vehicle. More

Great help at the service department My service representative was awesome. I would send more clients his way. He went out of his way to make sure my needs were resolved. My service representative was awesome. I would send more clients his way. He went out of his way to make sure my needs were resolved. More

CR-V service The Express Service department, run by Donell Cruz works at top notch efficiency. I made an appointment on line, was immediately gteeted upon arrival The Express Service department, run by Donell Cruz works at top notch efficiency. I made an appointment on line, was immediately gteeted upon arrival and Andrea Sanchez promptly got the service process started and completed in a timely fashion. This is my fourth Rick Case Honda purchase and I will continue to buy and have my vehicles serviced there. More

No communication Dealer had my car 4 days before telling me they had fired the rep. I charge of my collision repair. Then it took them 13 days to finalize. Leaving me Dealer had my car 4 days before telling me they had fired the rep. I charge of my collision repair. Then it took them 13 days to finalize. Leaving me with a high bill for the rental i had to get. Which o had to pay for out of pocket. More

Great advisor Thanks to Chantal Way my amazing service advisor. She made me feel confident that my repair was a priority. She was great, responsive, and helpful. Ri Thanks to Chantal Way my amazing service advisor. She made me feel confident that my repair was a priority. She was great, responsive, and helpful. Rick case is lucky to have her. She is one of the best communicators there. More

Friendly and effective Excellent, polite and friendly. He informed all was needed to do on my car. He told me what is priority to do on the manteniance of the car. Excellent, polite and friendly. He informed all was needed to do on my car. He told me what is priority to do on the manteniance of the car. More

Excellent service. Service writer went out of her way to help me and make sure I got a ride home and then back to the dealer the next day. I would definitely call on her Service writer went out of her way to help me and make sure I got a ride home and then back to the dealer the next day. I would definitely call on her again. More