Rick Case Honda - Service Center

Service visit Great experience. It is always a pleasure to do business with Wisler. He is helpful & explains what is going on with your car in an honest & straight Great experience. It is always a pleasure to do business with Wisler. He is helpful & explains what is going on with your car in an honest & straight forward manner. More

Honda Service Experience Excellent service The profesioal and carring approach by Service Advisor Wisler was outstanding He kept Me informed of service progress and delivere Excellent service The profesioal and carring approach by Service Advisor Wisler was outstanding He kept Me informed of service progress and delivered the completed service on time. He went over all work and answered any questions I had He made sure my car was properly and effectively completed More

Collision Department- Jennifer I’m out of state and was t-boned by a drunk driver on Griffin Ave early in the month. My car was taken to Rick Chase at request of my insurance compan I’m out of state and was t-boned by a drunk driver on Griffin Ave early in the month. My car was taken to Rick Chase at request of my insurance company and came to find out driver was not insured. I carried only liability on that 15 year old car that was in excellent shape but found not repairable. The car had to be junked. I didn’t keep the title in the car only the registration as required by state. I had to return to home state and to work. Jennifer and Rick Chase were good enough to hold the car without extra charge until I could return with title and have car removed. I will never forget the kindnesses and thoughtfulness of Jennifer and Rick Chase. They are my first choice for car dealer and collision repairs. Thank you Rick Chase and Jennifer. More

Servicing I was assisted by Waldo on my last visit and he was very nice and always updated me on the status of my car. When he called a customer up for their ca I was assisted by Waldo on my last visit and he was very nice and always updated me on the status of my car. When he called a customer up for their car he passed by me to let me know where my car was. I thought that was thoughtful of him and I’ve been coming here since I bought my car last year. Very nice fellow. More

First maintenance and rear view camera recall Tony Pereira provided me with outstanding service and courtesy. He provided me with frequent updates and the end went over all the items covered on th Tony Pereira provided me with outstanding service and courtesy. He provided me with frequent updates and the end went over all the items covered on this service. More

Great Experience In and out in under an hour. Service advisor was very helpful explaining what needed to be repaired. Service advisor was also very friendly. Great ex In and out in under an hour. Service advisor was very helpful explaining what needed to be repaired. Service advisor was also very friendly. Great experience. More

Car needed service Everyone was friendly and helpful. Overall, I am happy with the service and my vehicle now that it is repaired. My frustration is that the car was pur Everyone was friendly and helpful. Overall, I am happy with the service and my vehicle now that it is repaired. My frustration is that the car was purchased at this dealership and with less than 30k miles on the car, I needed 4 new tires and brakes. So I am satisfied with my overall experience, but really questioning the overall quality of the parts on this vehicle. More

5 Star Service and experience Easy to get an appt. took car in right away. Explained what was happening and communicated wait time. Exceeded all expectations. Friendly. Clean. Woul Easy to get an appt. took car in right away. Explained what was happening and communicated wait time. Exceeded all expectations. Friendly. Clean. Would highly recommend this to anyone and will always go back as needed More

A wonderful experience . The collision work that was done on my truck was much better than I ever imagined. The truck was finished well ahead of the time I expected it to be . The collision work that was done on my truck was much better than I ever imagined. The truck was finished well ahead of the time I expected it to be. Everyone was very friendly. Great job! More

Kind and courteous Tony was able to help me and others while giving me his full attention. This is the primary example of how customer service should be handled. Tony was able to help me and others while giving me his full attention. This is the primary example of how customer service should be handled. More