Rick Case Honda - Service Center

Very good advisor and service Oil change, Tire rotation, new windshield wipers, and a problem with my sunvisor driver side. My service advisor Danny Guerrero was wonderful and ever Oil change, Tire rotation, new windshield wipers, and a problem with my sunvisor driver side. My service advisor Danny Guerrero was wonderful and everything was done and the dealership is is great I couldn’t be happier. More

Quality Service Rick Case Service Department does goos job when I need maintenance on my Pilot. Charges are fair. The service reps do great job explaining what needs Rick Case Service Department does goos job when I need maintenance on my Pilot. Charges are fair. The service reps do great job explaining what needs to be done and getting work done timely. More

Service Karen was very pleasant and attentive to our needs. The work was completed on a timely manner. No complaints from our on the service completed. Karen was very pleasant and attentive to our needs. The work was completed on a timely manner. No complaints from our on the service completed. More

Service and Body Shop I was very pleased with the quality of service, attention efficiency by Duane in service and Jordan in the body shop area. Some body work was done w I was very pleased with the quality of service, attention efficiency by Duane in service and Jordan in the body shop area. Some body work was done where a part was replaced and was done to my satisfaction. More

Maintenance of car Service Advisor Alex from Rick Case Honda in Weston was very informative and knowledgeable. Service was great and kept apprised of status of work. Gre Service Advisor Alex from Rick Case Honda in Weston was very informative and knowledgeable. Service was great and kept apprised of status of work. Great job! More

Excellent attention and service Mrs, Karen today 9/17/19 was very professional and gently and well know about her job, she received my car and treated me very nice, I should look fo Mrs, Karen today 9/17/19 was very professional and gently and well know about her job, she received my car and treated me very nice, I should look for her next time More

Excellent assistance service manager Great job Andrea Sanchez was very knowledgeable Explain my car problems and helped make my decisions, Andrea is a great assess to Rick Case. Very f Great job Andrea Sanchez was very knowledgeable Explain my car problems and helped make my decisions, Andrea is a great assess to Rick Case. Very friendly customer service More

New Battery They had to order new battery and made my experience easy.. Jaylen took care of my order and was most efficient and helpful. He has helped me before They had to order new battery and made my experience easy.. Jaylen took care of my order and was most efficient and helpful. He has helped me before and I really appreciate the service he gives! More

Good service , fast and polite Good service , quick and very friendly environment I will personally will recommend Rick case Honda today tomorow and always for the good service the Good service , quick and very friendly environment I will personally will recommend Rick case Honda today tomorow and always for the good service they provide More

Bad customer service Went to get an oil change and waited almost 3 hours and when I finally asked about my car, I was told by a female rep that she had been calling me. I Went to get an oil change and waited almost 3 hours and when I finally asked about my car, I was told by a female rep that she had been calling me. I had not received a call and no one bothered to get off their xxx and come to the waiting room. Only to find out that she had been calling the wrong number and didn't even bother to check the invoice, after all @ some point prior to me being there, I did purchase a car. The icing on top was when I got ready to pay instead of expediting me to the front of the line to pay she looked @ me like I was crazy as to why would I even ask. For my trouble the manager gave me a free oil change to which I can't say I'm enthusiastic about using, seeing that I came from Pompano beach to Weston. My experience with Rick Case honda is they're all smiles and would do anything for you until you make a purchase and then you see that Rick Case Honda dont give a xxxx ABOUT YOU.........I can't believe that no one @ this business is thinking about retention.....like you know ....one day I will buy another car...... More