Rick Case Honda - Service Center

Excellent service and customer oriented dealer. I made my appointment in the morning, the dealer received it on time and I have may car back 25 minutes later with the service completed appointment in the morning, the dealer received it on time and I have may car back 25 minutes later with the service completed More

Excelente trabajo, siempre sonriendo y ayudando a las necesidades que requeria mi vehiculo, ofreciendome el mejor precio y los requeriemientos minimos que requeria mi vehiculo necesidades que requeria mi vehiculo, ofreciendome el mejor precio y los requeriemientos minimos que requeria mi vehiculo More

Duane Malcolm has been my service advisor for over 3 years - He is the very very best - always accommodates my time schedule - explains everything in a manner in which I can understand - Give him a rais years - He is the very very best - always accommodates my time schedule - explains everything in a manner in which I can understand - Give him a raise - Love him More

Took great care Thanks to Melvin for helping me with my service. He is always polite and always helpful. Hats off to Melvin. All the staff there is friendly and nice. Thanks to Melvin for helping me with my service. He is always polite and always helpful. Hats off to Melvin. All the staff there is friendly and nice. While waiting on my car. Everyone pass and greet you. More

Service review I bought my Honda Accord coupe' at Rick Case Honda (I-75 & Griffin Rd.) and throughout the entire process of having my car serviced, Mr. Wade Bell has I bought my Honda Accord coupe' at Rick Case Honda (I-75 & Griffin Rd.) and throughout the entire process of having my car serviced, Mr. Wade Bell has been not only pleasant and courteous, he has exemplified helpfulness and professionalism. I have really been fortunate to have had MR. Bell as my Service Advisor. More

Alejandro was knowledgeable, friendly, efficient and conscientious. He followed through on everything he said. I will try to make any future Honda service app with him. My experiences with Rick Case Se conscientious. He followed through on everything he said. I will try to make any future Honda service app with him. My experiences with Rick Case Service Dept have always been positive. I’ve been a client for over 15 years. More

What a great service department and a great service advisor! Tony Pereira was most helpful to me when my car was vandalized. He even helped me with information for the insurance company! He was polite, advisor! Tony Pereira was most helpful to me when my car was vandalized. He even helped me with information for the insurance company! He was polite, respectful, and knowledgeable about my vehicle! He is excellent! Hands down a superior service advisor! More

Great customer service . Car was done on time. Car return to me as i headed to them (cleaned). I'm very happy to be chosen this dealer company to me as i headed to them (cleaned). I'm very happy to be chosen this dealer company More

This is the second time I see Alejandro in service and he was very attentive and helpful as usual. I did have an issue with the work that was done but Alejandro provided a quick resolution. was very attentive and helpful as usual. I did have an issue with the work that was done but Alejandro provided a quick resolution. More

Heavily scammed today in the service dept. Will not return ever again to this dealership. I was told something was needed, then I realized those items were done in January. once I explained this, I was return ever again to this dealership. I was told something was needed, then I realized those items were done in January. once I explained this, I was told something entirely different was needed (which was never mentioned earlier in that conversation). I felt like literally , the service advisor’s goal was to keep my bill tag at a certain price, instead of being honest of what was truly due. To trust a dealership and service advisor will never happen again. and to make matter worse, the owner’s manual does not even give the customer a breakdown of what is due at each mileage segment. You have to “pay $50 to have that manual mileage sent to you”. I will be contacting Honda for this nonsense!!! More