Rick Case Honda - Service Center

Frank in service did a great job in helping me find out my cars problems, letting me know what was urgent and what wasn’t. Great customer service!!! my cars problems, letting me know what was urgent and what wasn’t. Great customer service!!! More

I went for problem on dashboard, all lights were on , the MOD at the end said : “it was a battery problem but we can nor replace it “ , went there to fix it and at the end , we can not do it if you have a MOD at the end said : “it was a battery problem but we can nor replace it “ , went there to fix it and at the end , we can not do it if you have a problem come back, I lost my afternoon on my job , with this pandemic days trying no to not to be outside , for obvious reasons More

I always receive excellent service whenever I visit the dealership. The excellent service extends from the service department into the dealership side as well. Thank you! dealership. The excellent service extends from the service department into the dealership side as well. Thank you! More

I am very grateful for the outstanding customer service I received from my service writer Julio Gonzalez and Tony Pereira the service technician at Rick Case Honda! Thank you! Stay well and stay safe! I received from my service writer Julio Gonzalez and Tony Pereira the service technician at Rick Case Honda! Thank you! Stay well and stay safe! My sincere condolences for the loss of Mr. Rick Case! More

Conmar was the Service manager attending me the last time i went and he was great. Service was super fast and he helped me save money. Overall experience was solid i went and he was great. Service was super fast and he helped me save money. Overall experience was solid More

Duane (Service) and Bernie (Mechanic) are the best.Both Duane (Service) and Bernie (Mechanic) are the best. Both are friendly and trustworthy. Bernie’s technical expertise, experience, and attention to det Duane (Service) and Bernie (Mechanic) are the best. Both are friendly and trustworthy. Bernie’s technical expertise, experience, and attention to detail make any issue an opportunity to maintain my car in perfect conditions. More

Stephanie was very friendly and helpful. Called when my vehicle was ready and provided professional and fast service. Would highly recommend her to others in the future. vehicle was ready and provided professional and fast service. Would highly recommend her to others in the future. More

Worked with Edwin. Best experience ever. Very professional and kept me advised of everything. I appreciate the quality and service provided by Rick Case Honda. professional and kept me advised of everything. I appreciate the quality and service provided by Rick Case Honda. More

The service was amazing! Barbara was so professional, informative and caring. The repairs and body work they did is incredible!! After the extensive damage, we thought it was a total loss. They brought i informative and caring. The repairs and body work they did is incredible!! After the extensive damage, we thought it was a total loss. They brought it back to life! More

I scheduled an appointment at Rick Case Honda in Weston. I donot know where to start, I'm in Customer Service and Wade was simply Amazing, the process went so smoothly and it was so easy getting all my inf I donot know where to start, I'm in Customer Service and Wade was simply Amazing, the process went so smoothly and it was so easy getting all my information in the system from HONDA OF MENTOR, wade had me call it was so prompt, I waited and was kept informed of the progress and problems I needed a specialist attention. 5 stars for Customer Service, 5 stars for Wade and outstanding employee at Rick Case. The waiting area was equipped with anything you need from coffee, treats and wifi Thank you RickCase Honda for make my EXPERIENCE 100 Wade is Absolutely Amazing and Andrea stepped right in and assisted me since Wade has been promoted. I was going to take my care back to Tire Plus and Wade and Andrea worked it out for me and I will never go anywhere else. God Bless you both Elder Frances More