Rick Case Honda - Service Center

I have been a customer for a very long time and this dealership has always exceeded my expectations. Duane Malcolm is just an amazing service advisor. He deserves the highest accolades. dealership has always exceeded my expectations. Duane Malcolm is just an amazing service advisor. He deserves the highest accolades. More

Duane Malcom is the best service advisor! His professionalism and knowledge is everything!! I highly recommend him!! He’s very efficient also!! He will have you in and out! He is definitely a His professionalism and knowledge is everything!! I highly recommend him!! He’s very efficient also!! He will have you in and out! He is definitely a huge asset to Rick Case Honda!!! More

Oil change at Rick Case Honda took 2 hours, which felt too long. Service was only acceptable, nothing outstanding. I expected a quicker and more efficient experience. Will consider alternatives. too long. Service was only acceptable, nothing outstanding. I expected a quicker and more efficient experience. Will consider alternatives. More

Horrible to the point I am pissed. Have not attempted to contact me after voiced concern. Have not attempted to contact me after voiced concern. More

Thank you Cory wells for your prompt service, everything is working perfectly no problem so far everything is working perfectly no problem so far More

So far the service at Rick Case has been very good. Karen has been a good representative and very understanding of the customers needs. Karen has been a good representative and very understanding of the customers needs. More

The splash shield / lower engine cover came off and needed to have it replaced. Wade Bell, Service Manager gave me an estimate over the phone. Took the car for service today and was so pleased that the needed to have it replaced. Wade Bell, Service Manager gave me an estimate over the phone. Took the car for service today and was so pleased that the the bill was just as Wade quoted me. My car was ready within an hour. Thank you Conmar Vassell service advisor and Wade Bell, Service Manager. More

The overall experience was excellent. I scheduled an appointment with Rice Case Honda ( Weston) service my tire Service department : informed me that I had a nail in rear right tire, re I scheduled an appointment with Rice Case Honda ( Weston) service my tire Service department : informed me that I had a nail in rear right tire, recommended to patch it. More

The representative Karen, was attentive and professional. Answered questions I had at the time of our interaction with a great attitude. Answered questions I had at the time of our interaction with a great attitude. More

Excellent service advisors. Explains everything needed for the vehicle, provides updates on status of the car. Conmar helped me address my concerns. Vehicle was done in timely f Explains everything needed for the vehicle, provides updates on status of the car. Conmar helped me address my concerns. Vehicle was done in timely fashion. Scheduling process very easy online. More