
Rick Case Honda
Davie, FL
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1,287 Reviews of Rick Case Honda
I visited RickCase Honda on 10/11/23 because my car was showing signs of engine malfunction. I was greeted with a smile by Duane. He was very professional and he reassured me they were going to take very g showing signs of engine malfunction. I was greeted with a smile by Duane. He was very professional and he reassured me they were going to take very good care of my car. I was pleased that God sent me on his way. More
Today was a great day considering I only had today to get my oil changed and getting a last minute app booked for 8am. Simone at the counter was awesome. The SERVICE EXPRESS CENTRE STAFF was pretty AMAZING my oil changed and getting a last minute app booked for 8am. Simone at the counter was awesome. The SERVICE EXPRESS CENTRE STAFF was pretty AMAZING as well. Conmar, the Assistant Service Manager informed me that I needed a tire rotation as well. Impressed by his attentiveness to my concerns and helped to get them resolved quickly. He also stated when and what might need to be fixed within the next 5 to 6 months. Overall, it was an awesome visit today. Considering my last oil change visit at this location which was a total disappointment. Thanks everyone 😊 More
I went in for brakes. At the end they tried to charge me hidden fees and when I didn’t fall for it Waldo sent me on a wild goose chase to find my car. The manager had to g At the end they tried to charge me hidden fees and when I didn’t fall for it Waldo sent me on a wild goose chase to find my car. The manager had to go find my car which was in the opposite direction that Waldo pointed to. Awful More
I’m been customer for more than 15 years with excellent results in prices and quality of the cars, but the must important thing is the way that you are threatening by every employee of the dealer, in sales results in prices and quality of the cars, but the must important thing is the way that you are threatening by every employee of the dealer, in sales, parts , service or office. They are very professionals. More
My car sales guy Stats is the best and helped me a lot out today getting my new civic for my dad and also gave me the best price and I would recommend him too anyone that goes there out today getting my new civic for my dad and also gave me the best price and I would recommend him too anyone that goes there More
Eddie the express service advisor was the best one yet! I had a 7:30am appt for an oil change and was out in 45 mins-the fastest ever! My undercarriage was also scraping when it hit a bump and they bent it I had a 7:30am appt for an oil change and was out in 45 mins-the fastest ever! My undercarriage was also scraping when it hit a bump and they bent it into the proper shape and used clips or screws to hold it up-free of charge! Never ever had that happen before! Eddie delivered on his promise to get me out the door quickly, and with great customer service! He needs to be in charge of training the service advisors how to do it like he does-like a pro! He restored my confidence in Rick Case Honda. Thank you. More
World class service from a dealer known for it. Service department was extremely responsive and kept me informed of the status of my vehicle repairs. Sales department went above and beyond to help Service department was extremely responsive and kept me informed of the status of my vehicle repairs. Sales department went above and beyond to help me switch out of a faulty vehicle that couldn’t be repaired. More
First I want to say that this is one of the best Honda dealerships in town. All the employees are friendly and they make you feel welcome. Most of my friends and family come here, and Mr.Shaher Husein alw dealerships in town. All the employees are friendly and they make you feel welcome. Most of my friends and family come here, and Mr.Shaher Husein always provides above-and-beyond customer service. He's excellent at his job, and he will definitely get you a great deal. More
I was able to make an appointment 1 day in advance for 25k service. I arrived on time and was told service would be 90 minutes. Car was ready as stated. 25k service. I arrived on time and was told service would be 90 minutes. Car was ready as stated. More