Rick Case Honda

Purchase 2016 crv From my 1st visit with Julio Arango to my actual purchase day with Andres Amaya great experience. Finance Manager Luis Naranjo completed process. Andr From my 1st visit with Julio Arango to my actual purchase day with Andres Amaya great experience. Finance Manager Luis Naranjo completed process. Andres was outstanding in meeting my needs. Can’t thank him enough! Definitely will recommend him to family and friends when car shopping. Thanks Rick Case Honda! More

Tried to rip you off all the time over price You never find a car in gods condition, always need additional work is hard to believe Ripe you off all the time, we go there for conven over price You never find a car in gods condition, always need additional work is hard to believe Ripe you off all the time, we go there for convenience Never ever again More

Odyssey oil chnge Excellent service, knowledgeable advisors and staff always on point. Very good parts selection. The service was done on a timely manner and all future Excellent service, knowledgeable advisors and staff always on point. Very good parts selection. The service was done on a timely manner and all future needed service were explained. More

Awesome salesmen and customer service My experience at Rick Case Honda was very pleasant with a very good salesman (Manuel Castellanos). Also the Sales Manager was very instrumental in my My experience at Rick Case Honda was very pleasant with a very good salesman (Manuel Castellanos). Also the Sales Manager was very instrumental in my experience at the dealership. I will definitely will have Rick Case and his sales staff to sale me my next car. Thank you guys! More

Best experience Renewed my Honda lease with Rick Case through Bilal and, as always, am extremely content with the results. Love the customer service, efficient work, Renewed my Honda lease with Rick Case through Bilal and, as always, am extremely content with the results. Love the customer service, efficient work, pricing and most of all MY NEW CAR! More

Easy and fast Ed B was a great help and honest and very good would tell others to visit the dealership and ask for Ed B Andres Diaz Ed B was a great help and honest and very good would tell others to visit the dealership and ask for Ed B Andres Diaz More

Outstanding customer service ! 😊 I bought a Honda Accord 2019 from Chris Massey Very Kind very nice person he had tons of patient with me I understand it was a big purses and I wa I bought a Honda Accord 2019 from Chris Massey Very Kind very nice person he had tons of patient with me I understand it was a big purses and I was not an easy customer but he took me my the hand excellent customer service very impressed with Rick Case Honda and with Chris Massey an asset to Rick Case I would like to thank them all 1st Chris Massey , amazing sales person and impress me more even after the sale stayed i in touch followed up a new friend ! Amazing what a great service all my Honday I had bought like 6 Honda from Lago Honda in Florida City when I moved I still drove long way for repairs never thought that I could find that again but it was unreal to drive that long but I have a new family now close to my home the Rick case family Thanks to Chris Massy and Adrian Bono amazing team an amazing asset to Rick Case I felt at home very professional knowledge kindness patience very helpful outstanding customer service very loyal wanted to say thank you to all that had part on my sale Chris Massey, Adrian Bono , Robert, Luna we Were treated with kindness and respect from showing me how to use my extras in my car to closing my deal thank you to all More

Excellent service The service advisor was very helpful and they did an excellent job very happy with rick case and ill be back for service no doubt The service advisor was very helpful and they did an excellent job very happy with rick case and ill be back for service no doubt More

Service Advisor Arnold great, actual service questionable Purchased Honda Certified pre-owned Pilot in June 2018. Air con barely kept car cool. Took in for service and told entire a/c system had to be replace Purchased Honda Certified pre-owned Pilot in June 2018. Air con barely kept car cool. Took in for service and told entire a/c system had to be replaced, but under warranty. Kept my car several days and service dept declined my request for a loaner. A/C problem persisted. Front cool, rear hot. Brought car in again for service 2 days ago. Problem was that no air coming from rear vents but could not diagnose cause. Again wanted me to leave vehicle, but no loaner approved. On same service ticket I reported problems with transmission lunging in low gears and sometimes rough in higher gears. Master Tech said tested and drove vehicle and they could find no problem. As i was leaving Rick Case, the lunging started again. Last night i researched the issue online and found numerous complaints of this problem. I printed them an will be wasting another day at Rick Case Service again tomorrow. Needless to say, I am not a happy Rick Case customer. More

Great experience was an excellent experience. Service rep wade bell was friendly and explained the service process as this was my first visit. He also ensured I got m was an excellent experience. Service rep wade bell was friendly and explained the service process as this was my first visit. He also ensured I got my reward card as well since I was unaware of the program. More