Rick Case Honda

Diego was very personable, helpful, and professional. Diego was my service provider and he was very professional and knowledgeable. The estimated time given was accurate, and the attention given by other Diego was my service provider and he was very professional and knowledgeable. The estimated time given was accurate, and the attention given by other staff in the service area was just exceptional. I highly recommend Rick Case Honda Service. More

Great service provided by Joey Anderson today. He took his time he advised me what was going on with my vehicle and also make sure that I went to get lunch from the shuttle van and I was picked up his time he advised me what was going on with my vehicle and also make sure that I went to get lunch from the shuttle van and I was picked up More

Amazing service! So happy with my purchase and the professional attention I received. Would highly recommend Rick Case Honda for sales, service and a feel good car buying experience. professional attention I received. Would highly recommend Rick Case Honda for sales, service and a feel good car buying experience. More

Service visit Danny G. was great, made sure there were no issues. The technician George was just as professional. I appreciate the amazing service from the dealersh Danny G. was great, made sure there were no issues. The technician George was just as professional. I appreciate the amazing service from the dealership. More

I came for the oil change, the car service representative who helped me was very helpful. He made sure I did everything I needed for that day and I was very happy 😊 with the outcome. Honda is always my firs who helped me was very helpful. He made sure I did everything I needed for that day and I was very happy 😊 with the outcome. Honda is always my first option when I need to do maintenance in my vehicle. I had two Honda’s so far, and I will continue with them because their cars 🚗 are the best, keep their value and the customer service experience is excellent. 100 points!!! More

Routine Maintenance As usual, the Service I received from Mr. Wade Bell was friendly, competent, accommodating and professional. He always greets me by placing a “handle” As usual, the Service I received from Mr. Wade Bell was friendly, competent, accommodating and professional. He always greets me by placing a “handle” (mister) on my name when speaking, shakes my hand, and asks about any/all my vehicle concerns. He gives me the necessary information and tries to work with me budget-wise and what the main issues that should be resolved. I trust his advice, which is rare these days. And to the best of my knowledge, I’ve received quality care and maintenance from the mechanics. More

Very good advisor and service Oil change, Tire rotation, new windshield wipers, and a problem with my sunvisor driver side. My service advisor Danny Guerrero was wonderful and ever Oil change, Tire rotation, new windshield wipers, and a problem with my sunvisor driver side. My service advisor Danny Guerrero was wonderful and everything was done and the dealership is is great I couldn’t be happier. More

Excelente atención, me gustó el trato de Jolson el vendedor y las alternativas que me dio para adquirir mi nuevo SUV fueron acordes a mi presupuesto vendedor y las alternativas que me dio para adquirir mi nuevo SUV fueron acordes a mi presupuesto More

Buyer Beware!!! After a 6 hour ordeal, we purchased a new 2019 Honda Civic from Rick Case on 09-20-19. My wife and I have lots of life experience purchasing cars. Our After a 6 hour ordeal, we purchased a new 2019 Honda Civic from Rick Case on 09-20-19. My wife and I have lots of life experience purchasing cars. Our credit is pristine. Salesman Chris was friendly and helpful. Sales manager on duty (did not get his name) attempted to cover up the $700 dealer fee, then misrepresented my final offer to finance (Sam Ziade). Mr. Ziade attempted a heavy sales pitch for extended warranty and gap insurance which we naturally declined. Dealer financing could not match our bank financing despite a credit score in the 800s. At this point we were given the final sales sheet and noticed the sales price was $350 higher than the agreed sales price. Sales manager and finance had to redo the bill of sale claiming it was a mistake. Finally, the correct bill of sale was signed and the deal completed. The car was washed and ready to drive off when I notices paint scratches. I refused the car and asked for another car. The second car had a paint chip on the trunk resulting in refusal. The third car was pristine with 5 miles on the odometer. After 6 hours and resigning of the finance papers twice, we drove off exhausted and very disappointed with this dealership. More

Quality Service Rick Case Service Department does goos job when I need maintenance on my Pilot. Charges are fair. The service reps do great job explaining what needs Rick Case Service Department does goos job when I need maintenance on my Pilot. Charges are fair. The service reps do great job explaining what needs to be done and getting work done timely. More