Rick Case Honda

The service department is the best. The customer service I get is excellent. My service representative Duane Malcom is the best..Countiue the good work... They treat me like a VIP .... I get is excellent. My service representative Duane Malcom is the best..Countiue the good work... They treat me like a VIP .... More

Thank you soo much to The BEST AND #1 Mr. DUANE MALCOLM, my services advisor for take care my car like your, He is doing amazing job. I will give reference about him 100%. my services advisor for take care my car like your, He is doing amazing job. I will give reference about him 100%. More

Always great. This time I was kinda on my own as far as communication goes. This is my 4th vehicle I ha d purchased from you guys and for the most part I sat in the showroom waiting. There was a lack of co communication goes. This is my 4th vehicle I ha d purchased from you guys and for the most part I sat in the showroom waiting. There was a lack of communication this time m. In the end all was good. More

Rick Case Honda sets the standard in auto sales. The welcoming atmosphere, the friendly environment, and the genuine eagerness to provide exceptional service made leasing my new Honda a excellent experi welcoming atmosphere, the friendly environment, and the genuine eagerness to provide exceptional service made leasing my new Honda a excellent experience. More

Cordial and efficient staff. Pleasant waiting area. I was kept informed about the progress of the work. Overall it was a good experience though I felt pressure to order more services than the one I went for. kept informed about the progress of the work. Overall it was a good experience though I felt pressure to order more services than the one I went for. I think it would be better if they offer other services after checking the car rather than before seeing it. More

Maher Husein is the reason I go back for years to lease my Honda. He treats his customers as a human being with dignity and respect. He understands their needs and he is choosing the best car for them. Tha my Honda. He treats his customers as a human being with dignity and respect. He understands their needs and he is choosing the best car for them. Thank you Maher ! More

Left my civic hatchback for a fuel pump recall and an oil change This was my first time to Rick Case Honda. My experience was disappointing. I left my car overnight and received a text stating that my car w change This was my first time to Rick Case Honda. My experience was disappointing. I left my car overnight and received a text stating that my car was ready. When I got there I paid and was supposed to pick up my car only to find out it was not ready. I received mixed messages and over an hour later after much complaining was told it was a mix up Will think twice about going back and about leading a car there More

The customer service at Rick Case Honda, in Davie yet again was by far the best I’ve ever experienced. From the minute I walked in, I was greeted by my sales men with a smile and a “ready and willing again was by far the best I’ve ever experienced. From the minute I walked in, I was greeted by my sales men with a smile and a “ready and willing to help” attitude. The place was cleaned, hand sanitizer station was all over, social distance was in place due to Covid-19. I had the pleasure of meeting Husein my favorite sales man again and Dario financial guy, I’m certain it’s the case for all Rick Case employees, but I can at least speak to their professionalism, knowledgeable, helpfulness and say you’re in great hands if you ever come in contact with my number one sale guy Husein and Finance man Dario! The whole trading/buying process was phenomenal, I drove home in my new 2020 beautiful Honda civic sport 💓 Go, go to Rick Case Honda in Davie and you will not be disappointed and its safe environment! More

NOTHING BUT PERFECTION!! Thank you Julio Gonzalez. Attention to my concerns. He took the time to explain and pass on information I did not know or understand. With that being said. Simply amazing.. So Attention to my concerns. He took the time to explain and pass on information I did not know or understand. With that being said. Simply amazing.. Someone I can trust with my car. More

Excellent Service Advisor Bernard Jean is a courteous and friendly service advisor. His listening skills, knowledge and professionalism made the experience of taking my Honda P Bernard Jean is a courteous and friendly service advisor. His listening skills, knowledge and professionalism made the experience of taking my Honda Pilot for service at Rick Case Honda a pleasant one. Companies are worthless without honest and dedicated employees. If you ever need to visit Rick Case Honda, ask for Bernard to improve your probabilities of an efficient and kind service. More