Rick Case Honda

New Battery They had to order new battery and made my experience easy.. Jaylen took care of my order and was most efficient and helpful. He has helped me before They had to order new battery and made my experience easy.. Jaylen took care of my order and was most efficient and helpful. He has helped me before and I really appreciate the service he gives! More

Very positive No pressure. The overall experience was good, happy with my purchase. Paulo was very helpful and helped us make the right decision to meet our needs. No pressure. The overall experience was good, happy with my purchase. Paulo was very helpful and helped us make the right decision to meet our needs. More

Excellent assistance service manager Great job Andrea Sanchez was very knowledgeable Explain my car problems and helped make my decisions, Andrea is a great assess to Rick Case. Very f Great job Andrea Sanchez was very knowledgeable Explain my car problems and helped make my decisions, Andrea is a great assess to Rick Case. Very friendly customer service More

Excellent attention and service Mrs, Karen today 9/17/19 was very professional and gently and well know about her job, she received my car and treated me very nice, I should look fo Mrs, Karen today 9/17/19 was very professional and gently and well know about her job, she received my car and treated me very nice, I should look for her next time More

Amazing service The service I received was amazing. The salesman James, was very knowledgeable and provided the best customer service possible. He informed me of the The service I received was amazing. The salesman James, was very knowledgeable and provided the best customer service possible. He informed me of the wonderful promotion Honda was offering to join Honda finance. More

Excellent Service Shaker and Howard were very professional and easy to work with, they both made us feel very comfortable and never disappeared for more than a minute! Shaker and Howard were very professional and easy to work with, they both made us feel very comfortable and never disappeared for more than a minute! They were very detailed and to the point and extremely knowledgeable! I’m 100 percent satisfied! More

Good service , fast and polite Good service , quick and very friendly environment I will personally will recommend Rick case Honda today tomorow and always for the good service the Good service , quick and very friendly environment I will personally will recommend Rick case Honda today tomorow and always for the good service they provide More

Sharer This was my 8th vehicle from rick case and wouldn’t do business anywhere else. Shaher is the best salmon and his customer service is outstanding This was my 8th vehicle from rick case and wouldn’t do business anywhere else. Shaher is the best salmon and his customer service is outstanding More

Awesome Rafael was amazing help ! Thank you for all your help. Amazing customer service already made the whole process so easy . Can’t wait to come back again Rafael was amazing help ! Thank you for all your help. Amazing customer service already made the whole process so easy . Can’t wait to come back again More

Bad customer service Went to get an oil change and waited almost 3 hours and when I finally asked about my car, I was told by a female rep that she had been calling me. I Went to get an oil change and waited almost 3 hours and when I finally asked about my car, I was told by a female rep that she had been calling me. I had not received a call and no one bothered to get off their xxx and come to the waiting room. Only to find out that she had been calling the wrong number and didn't even bother to check the invoice, after all @ some point prior to me being there, I did purchase a car. The icing on top was when I got ready to pay instead of expediting me to the front of the line to pay she looked @ me like I was crazy as to why would I even ask. For my trouble the manager gave me a free oil change to which I can't say I'm enthusiastic about using, seeing that I came from Pompano beach to Weston. My experience with Rick Case honda is they're all smiles and would do anything for you until you make a purchase and then you see that Rick Case Honda dont give a xxxx ABOUT YOU.........I can't believe that no one @ this business is thinking about retention.....like you know ....one day I will buy another car...... More