Rick Case Honda

I came for the oil change, the car service representative who helped me was very helpful. He made sure I did everything I needed for that day and I was very happy 😊 with the outcome. Honda is always my firs who helped me was very helpful. He made sure I did everything I needed for that day and I was very happy 😊 with the outcome. Honda is always my first option when I need to do maintenance in my vehicle. I had two Honda’s so far, and I will continue with them because their cars 🚗 are the best, keep their value and the customer service experience is excellent. 100 points!!! More

Routine Maintenance As usual, the Service I received from Mr. Wade Bell was friendly, competent, accommodating and professional. He always greets me by placing a “handle” As usual, the Service I received from Mr. Wade Bell was friendly, competent, accommodating and professional. He always greets me by placing a “handle” (mister) on my name when speaking, shakes my hand, and asks about any/all my vehicle concerns. He gives me the necessary information and tries to work with me budget-wise and what the main issues that should be resolved. I trust his advice, which is rare these days. And to the best of my knowledge, I’ve received quality care and maintenance from the mechanics. More

Very good advisor and service Oil change, Tire rotation, new windshield wipers, and a problem with my sunvisor driver side. My service advisor Danny Guerrero was wonderful and ever Oil change, Tire rotation, new windshield wipers, and a problem with my sunvisor driver side. My service advisor Danny Guerrero was wonderful and everything was done and the dealership is is great I couldn’t be happier. More

Excelente atención, me gustó el trato de Jolson el vendedor y las alternativas que me dio para adquirir mi nuevo SUV fueron acordes a mi presupuesto vendedor y las alternativas que me dio para adquirir mi nuevo SUV fueron acordes a mi presupuesto More

Buyer Beware!!! After a 6 hour ordeal, we purchased a new 2019 Honda Civic from Rick Case on 09-20-19. My wife and I have lots of life experience purchasing cars. Our After a 6 hour ordeal, we purchased a new 2019 Honda Civic from Rick Case on 09-20-19. My wife and I have lots of life experience purchasing cars. Our credit is pristine. Salesman Chris was friendly and helpful. Sales manager on duty (did not get his name) attempted to cover up the $700 dealer fee, then misrepresented my final offer to finance (Sam Ziade). Mr. Ziade attempted a heavy sales pitch for extended warranty and gap insurance which we naturally declined. Dealer financing could not match our bank financing despite a credit score in the 800s. At this point we were given the final sales sheet and noticed the sales price was $350 higher than the agreed sales price. Sales manager and finance had to redo the bill of sale claiming it was a mistake. Finally, the correct bill of sale was signed and the deal completed. The car was washed and ready to drive off when I notices paint scratches. I refused the car and asked for another car. The second car had a paint chip on the trunk resulting in refusal. The third car was pristine with 5 miles on the odometer. After 6 hours and resigning of the finance papers twice, we drove off exhausted and very disappointed with this dealership. More

Quality Service Rick Case Service Department does goos job when I need maintenance on my Pilot. Charges are fair. The service reps do great job explaining what needs Rick Case Service Department does goos job when I need maintenance on my Pilot. Charges are fair. The service reps do great job explaining what needs to be done and getting work done timely. More

Service Karen was very pleasant and attentive to our needs. The work was completed on a timely manner. No complaints from our on the service completed. Karen was very pleasant and attentive to our needs. The work was completed on a timely manner. No complaints from our on the service completed. More

I appreciate what they did for me no words cannot explain it I feel like they deserve it work very hard 💯👍🏾Just wanna let you guys know I appreciate y’all I will recommend anyone to dealership I feel like they deserve it work very hard 💯👍🏾Just wanna let you guys know I appreciate y’all I will recommend anyone to dealership More

Good experience Everyone was very helpful and polite, they showed me every model and color options. Salesmen were very respectful and helpful with all my questions . Everyone was very helpful and polite, they showed me every model and color options. Salesmen were very respectful and helpful with all my questions . Finaince man Jimmy was the best More

Service and Body Shop I was very pleased with the quality of service, attention efficiency by Duane in service and Jordan in the body shop area. Some body work was done w I was very pleased with the quality of service, attention efficiency by Duane in service and Jordan in the body shop area. Some body work was done where a part was replaced and was done to my satisfaction. More