Rick Case Honda

Buyer Beware!!! After a 6 hour ordeal, we purchased a new 2019 Honda Civic from Rick Case on 09-20-19. My wife and I have lots of life experience purchasing cars. Our After a 6 hour ordeal, we purchased a new 2019 Honda Civic from Rick Case on 09-20-19. My wife and I have lots of life experience purchasing cars. Our credit is pristine. Salesman Chris was friendly and helpful. Sales manager on duty (did not get his name) attempted to cover up the $700 dealer fee, then misrepresented my final offer to finance (Sam Ziade). Mr. Ziade attempted a heavy sales pitch for extended warranty and gap insurance which we naturally declined. Dealer financing could not match our bank financing despite a credit score in the 800s. At this point we were given the final sales sheet and noticed the sales price was $350 higher than the agreed sales price. Sales manager and finance had to redo the bill of sale claiming it was a mistake. Finally, the correct bill of sale was signed and the deal completed. The car was washed and ready to drive off when I notices paint scratches. I refused the car and asked for another car. The second car had a paint chip on the trunk resulting in refusal. The third car was pristine with 5 miles on the odometer. After 6 hours and resigning of the finance papers twice, we drove off exhausted and very disappointed with this dealership. More

Quality Service Rick Case Service Department does goos job when I need maintenance on my Pilot. Charges are fair. The service reps do great job explaining what needs Rick Case Service Department does goos job when I need maintenance on my Pilot. Charges are fair. The service reps do great job explaining what needs to be done and getting work done timely. More

Service Karen was very pleasant and attentive to our needs. The work was completed on a timely manner. No complaints from our on the service completed. Karen was very pleasant and attentive to our needs. The work was completed on a timely manner. No complaints from our on the service completed. More

I appreciate what they did for me no words cannot explain it I feel like they deserve it work very hard 💯👍🏾Just wanna let you guys know I appreciate y’all I will recommend anyone to dealership I feel like they deserve it work very hard 💯👍🏾Just wanna let you guys know I appreciate y’all I will recommend anyone to dealership More

Good experience Everyone was very helpful and polite, they showed me every model and color options. Salesmen were very respectful and helpful with all my questions . Everyone was very helpful and polite, they showed me every model and color options. Salesmen were very respectful and helpful with all my questions . Finaince man Jimmy was the best More

Service and Body Shop I was very pleased with the quality of service, attention efficiency by Duane in service and Jordan in the body shop area. Some body work was done w I was very pleased with the quality of service, attention efficiency by Duane in service and Jordan in the body shop area. Some body work was done where a part was replaced and was done to my satisfaction. More

Maintenance of car Service Advisor Alex from Rick Case Honda in Weston was very informative and knowledgeable. Service was great and kept apprised of status of work. Gre Service Advisor Alex from Rick Case Honda in Weston was very informative and knowledgeable. Service was great and kept apprised of status of work. Great job! More

No playing games Sales person friendly, very knowledgeable, no nosense. Numbers straight forward no playing games. Great sales person., Easy going, listen to our conce Sales person friendly, very knowledgeable, no nosense. Numbers straight forward no playing games. Great sales person., Easy going, listen to our concerns, most of all no pressure..... More

Excellent Mr.John Cable was an excellent sales consultant. He made the whole purchasing a certified Honda vehicle very pleasant. The other staff that assisted i Mr.John Cable was an excellent sales consultant. He made the whole purchasing a certified Honda vehicle very pleasant. The other staff that assisted in the process was also excellent. More

Great Buying experience I came back to Rick Case Honda to get a new léase since my first buying experience with them was amazing. Rafael Davila was very patient and understoo I came back to Rick Case Honda to get a new léase since my first buying experience with them was amazing. Rafael Davila was very patient and understood very well what I was looking for. He is a great salesman and I would definitely come back to Rick Case Honda for my next lease. More