Rick Case Honda

So, my wife and I stopped in to Rick Case Honda last week, who had a great reputation in Columbus Ohio where we are originally from. We were looking for a specific vehicle profile, knew what we wanted. week, who had a great reputation in Columbus Ohio where we are originally from. We were looking for a specific vehicle profile, knew what we wanted. The first car wasn’t a match for us after we tried it, so I was ready to move on and leave, when our salesman, Albert Ortiz (954-520-0047), a solid and capable young man from Peru, suggested another vehicle I wasn’t aware of that was within our specs – we drove it and found it to our liking. I appreciated how Albert pointed out the colored dots under the hood that were inspection points – good to know it was thoroughly checked before selling. They worked with us fairly as we came to the terms. The finance manager, Luis, was very clear, organized and professional. He addressed all closing question or concerns I had. The whole experience was marked by professionalism, fairness, and concern by the whole team. I don’t write reviews like this easily – it’s earned. Thanks to our friends there at Rick Case, definitely a great experience. More

This was our first time at Rick Case and Danny was wonderful in getting us set up with awesome customer service. Best experience ever. Thank you! wonderful in getting us set up with awesome customer service. Best experience ever. Thank you! More

Bought cars from Rick Case my sales man is Alberto for years and he is excellent and professional. It’s always a pleasure to purchase through him. years and he is excellent and professional. It’s always a pleasure to purchase through him. More

Stephanie did a great job handling my service on my new pilot. She provided great service and I would recommend her as a service rep pilot. She provided great service and I would recommend her as a service rep More

Excellent, fast and accurate service, and very friendly. Our service rep Edwin Urroz explained all of the work and service provided, we will continue shopping @ RC Honda. Our service rep Edwin Urroz explained all of the work and service provided, we will continue shopping @ RC Honda. More

The worst dealer I’ve been to..they screwed me over for 1k on my lease return saying they were going to pay for it later to come find out they never paid for it and now I have a collection acct in my credi 1k on my lease return saying they were going to pay for it later to come find out they never paid for it and now I have a collection acct in my credit..I tried calling finance manager and they were always busy..Cheri the sales lady told me not to worry and now she is completely ghosted..had prior issues in the service dept as well never coming back to this dealer ever! More

Always helpful for someone that knows nothing about cars, Andrea Sanchez address my concerns and guided me to make decisions. Rick Case with pandemic is following all the Guidelines. Andrea Sanchez address my concerns and guided me to make decisions. Rick Case with pandemic is following all the Guidelines. More

Service Manager Mr. Wayde and Assistant Service Manager Karen Rennie at Rick Case Honda Davie provided excellent service. I greatly appreciate their assistance and professionalism. Karen Rennie at Rick Case Honda Davie provided excellent service. I greatly appreciate their assistance and professionalism. More

Only glitch was, I had to search in my phone for discounts sent to me by Rick Case. I think the system should show what discounts were offered to their regular customers. discounts sent to me by Rick Case. I think the system should show what discounts were offered to their regular customers. More

Excellent service. Been using Rick Case from before I bought this particular Honda, and its a 2010. Melvin did an excellent job to presenting reasons for the additional services. bought this particular Honda, and its a 2010. Melvin did an excellent job to presenting reasons for the additional services. More