Rick Case Honda

I came in because I received a card about the exchange program. I was curious and all of a sudden I had a beautiful 2012 Honda Accord. I loved my first lease with Rick Case Honda and didn't think the pr program. I was curious and all of a sudden I had a beautiful 2012 Honda Accord. I loved my first lease with Rick Case Honda and didn't think the process of leasing a car could get even better. It did! JP, Ruben, Eddie in finance and Andrea in the cashier office were friendly, polite, efficient and made it happen. I am more than satisfied with my experience at Rick Case Honda. Thank you all! Glenda H. Llera More

My wife and I had an excellent experience at Rick Case Honda and really enjoyed working with Bob Garfinkel to purchase our new pilot. Bob was a no-pressure salesperson, answered all of our answers thoroug Honda and really enjoyed working with Bob Garfinkel to purchase our new pilot. Bob was a no-pressure salesperson, answered all of our answers thoroughly, and was very patient with us throughout the entire process. In fact, Bob continued to work with me the week after purchasing the car to make sure all of our accessories were installed, etc. We have been having some issues with the bluetooth voice dialing, and Bob has continued to stay in touch with me while we try and resolve this issue. We would definitely recommend any of our friends and family members who would like to purchase a Honda to work with Bob Garfinkel at Rick Case! More

Excellent service :0) Ricardo you'r the Best .... Es muy agradable llegar temprano en la manana y encontrar empleados de la calidad de usted dispuestos a agradar al cliente al maximo.. lo felicito much muy agradable llegar temprano en la manana y encontrar empleados de la calidad de usted dispuestos a agradar al cliente al maximo.. lo felicito mucha suerte y mil bendiciones... More

Alex was a great sales associate. He was very knowledgeable about the Honda vehicles and products. Alex provided exceptional customer service the entire time from beginning to end. He went abov knowledgeable about the Honda vehicles and products. Alex provided exceptional customer service the entire time from beginning to end. He went above and beyond to make sure I was completely satisfied with my experience. He did not make me feel pressured or uncomfortable, or rush me into making a decision. He was very patient and understanding as well as friendly and very helpful. He made sure I made the best decision for myself. I would definitely recommend friends and family to Rick Case Honda. Rick Case is a first class business that provides first class service. You can definitely count on me as a returning customer for the years to come. Thank you. Renee Vecchio More

Why isn't my salesman's name shown (Dexter Angry)? He was very professional and courteous. Recommendations have started already. Keep up the great customer service experience. Thank-you. very professional and courteous. Recommendations have started already. Keep up the great customer service experience. Thank-you. More

I had an old Accord 1999 which was always serviced at Rick Case Honda, so I knew the place, and after so many visits get to know some of the people. It was a pleasant surprised that Ricardo, who was my s Rick Case Honda, so I knew the place, and after so many visits get to know some of the people. It was a pleasant surprised that Ricardo, who was my service attendant had transferred to Sales. He always gave good advices on how to take good care of the car, and would be the right person to buy a car from, because I knew that he would help me sort out all of my questions. Ricardo helped me pick the right car that fit my needs and finance possibilities, since the CRV has a limited availability, also kept track of the one I wanted with the right features. After that, it was a done deal when he transferred me to Yosuan in Finance, who was very diligent explaining every detail of the business at hand. I was very happy with the service given to me at Rick Case, now I am also happy with my new car. More

I have completed three deals in the last nine months with Dexter Angry; the last two being complicated deals. I was reducing four cars to two cars over the last two months. It was a lot time spent at the d Dexter Angry; the last two being complicated deals. I was reducing four cars to two cars over the last two months. It was a lot time spent at the dealership, but Dexter showed patience and we got everything squared away. This probaly the eigth car I have purchased from Rick Case over the last dozen or so years. More

It was one of the best experiences I ever had while purchasing a new car. I was very pleased that everything was explained to me in a way that we could understand. purchasing a new car. I was very pleased that everything was explained to me in a way that we could understand. More

My intension was to buy a car with a maximum monthly payment of $300.00; however after the Sales rep (Mr. Harris) took me to see the selection of cars available I fell in love with the car I bought... y payment of $300.00; however after the Sales rep (Mr. Harris) took me to see the selection of cars available I fell in love with the car I bought... yes it was above my intended budget but this was the car of my choice.. We then went to finance where I was a bit nervous, however Mr. Esquivel was very positive all would be okay and it was. I drove off with my dream car.. Thanks to the great team work of the staff in making my experience a good one… Regards, Ms. Campbell More

I would say service here is better than most dealers, however realize there are some serious catches. First, Rick Case charges a $600 dealer fee, which is one of the highest around. A dealer fee is simpl however realize there are some serious catches. First, Rick Case charges a $600 dealer fee, which is one of the highest around. A dealer fee is simply a "Junk Fee" charged to insure the dealer has a built-in profit for the deal, and fortunately some dealers have eliminated this dirty practice--some states have even banned dealer fees. So you're paying for all those fancy hats that Rita Case is wearing in the many photos they flood you with at Rick Case. In turn for the $600 dealer fee you get bogus frills, like "discounted" gas, but actually I called up and found out that the "discounted" gas was $3.79/ gallon of gas meanwhile it is $3.80 at a local gas station--so you save a whopping penny per gallon. Other things include Rick and Rita Case's book "Our customer, our friend" to read and a $5 key ring. To tell you the truth I would rather have my $600 back and they could keep all the bogus gifts. Also, when you buy anything from Rick Case you are going to have to deal with the "Rick Case Marketing Machine." That's right everytime you callup Rick Case, for anything you have to sit through Rick pitching you to buy one of his services or hear why Rick Case is so much better than everyone else. I bet this guy is even pitching people in his sleep. To be honest with you they are slightly above average compared to other dealers, but if you would listen to all their marketing and Rick Case's pitching you would think they are the greatest thing since sliced bread. $600 for a dealer fee is a tough whack, but you will get slightly better service--so just know what you're getting into! More