Rick Case Honda

Excellent service :0) Ricardo you'r the Best .... Es muy agradable llegar temprano en la manana y encontrar empleados de la calidad de usted dispuestos a agradar al cliente al maximo.. lo felicito much muy agradable llegar temprano en la manana y encontrar empleados de la calidad de usted dispuestos a agradar al cliente al maximo.. lo felicito mucha suerte y mil bendiciones... More

Why isn't my salesman's name shown (Dexter Angry)? He was very professional and courteous. Recommendations have started already. Keep up the great customer service experience. Thank-you. very professional and courteous. Recommendations have started already. Keep up the great customer service experience. Thank-you. More

I had an old Accord 1999 which was always serviced at Rick Case Honda, so I knew the place, and after so many visits get to know some of the people. It was a pleasant surprised that Ricardo, who was my s Rick Case Honda, so I knew the place, and after so many visits get to know some of the people. It was a pleasant surprised that Ricardo, who was my service attendant had transferred to Sales. He always gave good advices on how to take good care of the car, and would be the right person to buy a car from, because I knew that he would help me sort out all of my questions. Ricardo helped me pick the right car that fit my needs and finance possibilities, since the CRV has a limited availability, also kept track of the one I wanted with the right features. After that, it was a done deal when he transferred me to Yosuan in Finance, who was very diligent explaining every detail of the business at hand. I was very happy with the service given to me at Rick Case, now I am also happy with my new car. More

I have completed three deals in the last nine months with Dexter Angry; the last two being complicated deals. I was reducing four cars to two cars over the last two months. It was a lot time spent at the d Dexter Angry; the last two being complicated deals. I was reducing four cars to two cars over the last two months. It was a lot time spent at the dealership, but Dexter showed patience and we got everything squared away. This probaly the eigth car I have purchased from Rick Case over the last dozen or so years. More

It was one of the best experiences I ever had while purchasing a new car. I was very pleased that everything was explained to me in a way that we could understand. purchasing a new car. I was very pleased that everything was explained to me in a way that we could understand. More

My intension was to buy a car with a maximum monthly payment of $300.00; however after the Sales rep (Mr. Harris) took me to see the selection of cars available I fell in love with the car I bought... y payment of $300.00; however after the Sales rep (Mr. Harris) took me to see the selection of cars available I fell in love with the car I bought... yes it was above my intended budget but this was the car of my choice.. We then went to finance where I was a bit nervous, however Mr. Esquivel was very positive all would be okay and it was. I drove off with my dream car.. Thanks to the great team work of the staff in making my experience a good one… Regards, Ms. Campbell More

I would say service here is better than most dealers, however realize there are some serious catches. First, Rick Case charges a $600 dealer fee, which is one of the highest around. A dealer fee is simpl however realize there are some serious catches. First, Rick Case charges a $600 dealer fee, which is one of the highest around. A dealer fee is simply a "Junk Fee" charged to insure the dealer has a built-in profit for the deal, and fortunately some dealers have eliminated this dirty practice--some states have even banned dealer fees. So you're paying for all those fancy hats that Rita Case is wearing in the many photos they flood you with at Rick Case. In turn for the $600 dealer fee you get bogus frills, like "discounted" gas, but actually I called up and found out that the "discounted" gas was $3.79/ gallon of gas meanwhile it is $3.80 at a local gas station--so you save a whopping penny per gallon. Other things include Rick and Rita Case's book "Our customer, our friend" to read and a $5 key ring. To tell you the truth I would rather have my $600 back and they could keep all the bogus gifts. Also, when you buy anything from Rick Case you are going to have to deal with the "Rick Case Marketing Machine." That's right everytime you callup Rick Case, for anything you have to sit through Rick pitching you to buy one of his services or hear why Rick Case is so much better than everyone else. I bet this guy is even pitching people in his sleep. To be honest with you they are slightly above average compared to other dealers, but if you would listen to all their marketing and Rick Case's pitching you would think they are the greatest thing since sliced bread. $600 for a dealer fee is a tough whack, but you will get slightly better service--so just know what you're getting into! More

My experience doing business with Rick Case Honda through Bob Garfinkel and Mike Ball have been a pleasurable one. I have been treated with great respect and hospitality. Bob has gone above and beyond the ca Bob Garfinkel and Mike Ball have been a pleasurable one. I have been treated with great respect and hospitality. Bob has gone above and beyond the call of duty to assist me in every way. And it has been my pleasure to have purchase all my vehicles and to have recommend family members, friends and co workers, who have also purchased their vehicles through Bob and was treated with the utmost respect. More

Shaher was my salesman, I bought from him in 2011. If Shaher was not in on a day I came to your showroom I would just come back another day. He is the best. I see him handeling many things at the same Shaher was not in on a day I came to your showroom I would just come back another day. He is the best. I see him handeling many things at the same time, he waste no time in getting the answers you need. I should not say "I love Shaher" his wife might not like it, but I will say it anyway "I LOVE SHAHER". More

Ricardo was very professional and assisted me throughout the process. His follow up was timely. He was very informative and patient. It was a good experience. the process. His follow up was timely. He was very informative and patient. It was a good experience. More