Rick Case Honda

Steve was a knowledgeable helpful professional during our buying experience. He was not pushy and let the car sell itself. I would recommend Steve and Rick Case Honda to my friends and family as a result. buying experience. He was not pushy and let the car sell itself. I would recommend Steve and Rick Case Honda to my friends and family as a result. More

Great overall experience! Knowledgeable representatives and thorough service. No pressure sales and up front pricing made my experience very enjoyable. I Will definitely be back. and thorough service. No pressure sales and up front pricing made my experience very enjoyable. I Will definitely be back. More

My experience was actually pleasant (as opposed to usual car buying "rather have root canal" ). Workers at Dealership were professional and answered all questions. The transaction was as fast as possible car buying "rather have root canal" ). Workers at Dealership were professional and answered all questions. The transaction was as fast as possible, considering it was a sale and a holiday. Salesman was knowledgeable and very personable. I would definitely recommend Rick Case Honda and Jere Nolan. More

The sales representatives were very helpful and made me feel great all the way through. The finance manager was very clear regarding all the paperwork. feel great all the way through. The finance manager was very clear regarding all the paperwork. More

it was a very pleasant to be a repeater customer for Rick Case Honda and our sales Mr. Gonzalo has gone above and beyond customer service. so we are very pleasant that you have such a wonderful individ Rick Case Honda and our sales Mr. Gonzalo has gone above and beyond customer service. so we are very pleasant that you have such a wonderful individual working with your company. Thanks Reinaldo Rodriguez. More

I brought my 2010 Honda Civic Hybrid in for routine maintenance. While waiting, I was approached by Jeffrey Tucker asking if I would like to have my car evaluated for it's worth. Once that was done, we maintenance. While waiting, I was approached by Jeffrey Tucker asking if I would like to have my car evaluated for it's worth. Once that was done, we went to speak with Shaher Husein. To tell the truth, I had no intention of selling my car and upgrading to a new one on that day. I test drove a 2013 Honda Civic Hybrid, and it was great. However, I could not afford the payments. Shaher suggested that I lease instead and switch to the regular Civic. That worked. I was able to get a Civic with the features I wanted and drove off with a new car. I would say that, not counting the approximate hour that I was at Service, it took about four hours. Everyone was friendly and attentive. This was, I believe the fifth Honda I have gotten at Rick Case. I have always been totally satisfied with both the sales and service departments at Rick Case. More

Rick Case Honda was excellent. The cared about our needs and listened. They went out of their way to ensure that we had a pleasant car buying experience. They didn't push us or rush us. They answered all and listened. They went out of their way to ensure that we had a pleasant car buying experience. They didn't push us or rush us. They answered all of our questions, addressed every concern and gave us a great deal. Thank you so much. More

You have a great Team. All of them very professional and making the customer feel as number one. The sales experience with Fabiola was first class. She makes you feel as a friend of many years. Then Paul ca making the customer feel as number one. The sales experience with Fabiola was first class. She makes you feel as a friend of many years. Then Paul came into the negotiation with a super attitude and a great professional level. Closing was with Eddie, and it was first class: fast and efficient. To close on the experience, Erika came into the picture with new car services, and for sure as the rest of the Team it was a supper service provider. Very little to add as comments. Could not say enough good things about your people. Thanks for your service. I will move all family business to you. Jesus Sanchez More

I came in with a bad situation, but it was a situation that Rick Case and Smart had contributed to. I traded a 2008 Smart ForTwo that I had purchased from Rick Case in 3/2008 and it had completely broken that Rick Case and Smart had contributed to. I traded a 2008 Smart ForTwo that I had purchased from Rick Case in 3/2008 and it had completely broken down when the Acuator failed at 50,000mi. When I had it towed to Rick Case Smart, I was told it was NO longer under 2 year or 26,000 mi powertrain warranty and I had to pay out of pocket for repairs over $1100. I also didn't have any towing service on my insurance policy, so I had to pay for that as well as the car taking over one week to repair which was a disruption to my work schedule. The car also had front end damage from an accident that looked worse than it was since the engine is in the back and the A/C was working perfectly. The car had 96,000mi at trade, so I believe the Sales Manager Paul did the best he could with the trade discount which I checked on Kelly Blue Book as similar. I had a credit score of 768, so I also qualified for Honda's best finance rate. But I felt I had NO CHOICE but to buy with Rick Case or I wouldn't get a better deal for the trade because of the Smart Car history and unpleasant experience. While I blame Mercedez-Benz (who makes Smart) more than Rick Case, more research should have been done by Rick Case before the car was sold to me or anybody else. Consumer Reports panned and failed the Smart Car in a review some time after I made my Smart purchase and I feel I bought a Lemon with no remedy for compensation by the maker or dealer. So, I guess this is the best deal I could get? I guess. I'm glad Honda is doing so well and selling so many cars and hopefully nothing bad will happen with this car as the review has described. Too bad people can't deduct depreciation on vehicles with taxes like they can with buildings or property. Good Day. More

The men that handled the purchase of my new vehicle were professional in every way. They answered the questions that I asked. They explained everything step by step. I was shown the type of vehicle I was i professional in every way. They answered the questions that I asked. They explained everything step by step. I was shown the type of vehicle I was interested in. I was able to do a test drive as soon as I asked. I asked about any discounts that might be available and they were explained to me. I was able to choose the color of the vehicle that I wanted, since the others were too dark for me. It was suggested that if I came back on Friday, once my mind was made up, it would save me time, since the upcoming weekend was expected to be very busy! Since my time is important to me, I did that. I came back the next day on a Friday, to put money down and go through the financial part of the process. The financial process was explained to me, and Mr.Weaver offered me some additional services of coverage which I did purchase. The 2013 Honda CR-V is a great vehicle. I am very happy with it. I would, and have, recommended your place to friends to go to if they want to purchase a new or used vehicle. Mr.Fernandez, Mr.Herman, and Mr. Weaver did a super job!! Mr. Herman made sure that I understood how to use the controls and operate the radio, A/C, etc. He even connected my cell phone to the Blue Tooth and showed me how it worked! More