Rick Case Alfa Romeo
Davie, FL
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 489 reviews
Very friendly and professional service provided by services manager Emmanuel Rodriguez. The services department was already waiting for my car in the date and time scheduled and there was no delays a services manager Emmanuel Rodriguez. The services department was already waiting for my car in the date and time scheduled and there was no delays at all. I recommend it to other Fiat owners. More
I went looking for a used car...I left with a new one I couldn't be happier Rick Case Fiat made it happen. I would definitely recommend this place to a friend; when they say they treat you like family couldn't be happier Rick Case Fiat made it happen. I would definitely recommend this place to a friend; when they say they treat you like family they mean it. Raquel you made it happen she bent over backwards to make sure we had the car, she is awesome! Melissa , Milena, Cynthia and our sales person Carlos, your customer service surpassed our expectations. Thank you for such a great experience and a fantastic new car. More
Excellent attention and advice by Juan Amaro Guerra and Cynthia Toro-Azicri. Thanks very much for a great experience! I definitely will recommend this dealer. Cynthia Toro-Azicri. Thanks very much for a great experience! I definitely will recommend this dealer. More
Nice, friendly staff. I drive 216.3 miles round-trip just to experience the Rick Case Fiat customer satisfaction! I have always driven there with a smile on my face, and left the same way! I am so con just to experience the Rick Case Fiat customer satisfaction! I have always driven there with a smile on my face, and left the same way! I am so confident in Rick Case Fiat and their team, I'll keep going back. One thing is for certain. If you have a good thing going with a dealer you feel comfortable with, why change? Yes, I can go to other Fiat Dealers closer to me, but I'm comfortable with Rick Case Fiat. Rick Case Fiat's motto should be "We drive smiles!" I sure do drive the miles for the smiles. One happy customer! More
Raquel Case and her "studio team" are absolutely awesome !!! Back in July my daughter & her husband purchased a very special "orange" wrapped Fiat 500 from Raquel. They just happened to s absolutely awesome !!! Back in July my daughter & her husband purchased a very special "orange" wrapped Fiat 500 from Raquel. They just happened to see it advertised on-line - unfortunately, they were working out of town (in Boston, MA) because of their jobs. Nevertheless, Raquel managed to make the sale possible by accepting a cashiers check and holding the little car for two weeks until they could fly down to sign paperwork and pick it up. They went straight from the airport to the Dealership - got a crash course on how to operate all the bells and whistles - then hit the road for the 2 day drive up I-95 (25 hrs - 1500 mi) from Davie, FL to Boston, MA. Last weekend their jobs brought them back to south Florida for the winter - and - the first place they headed was Rick Case to have their little orange Fiat serviced. I have nothing but praise for the entire team - Francesca, Manny and Nick took care of everything (with a smile) and the utmost professionalism! In my personal opinion, they went above and beyond to make sure everything was taken care of - even pointing out things that were covered on the service contract that we weren't aware of. This team is amazing - and we wanted them to know there are customers who REALLY do appreciate their quality service - right down to the complimentary car wash !! More
I was very happy to have worked with Juan Flores. I did not have an appointment and was worried nothing will be able to be done to my car. My right side window was not working at all. Would not go up or do not have an appointment and was worried nothing will be able to be done to my car. My right side window was not working at all. Would not go up or down and I was not sure if I could come in on such short notice. I called Juan Flores told me he could take a look at it for me. He was very nice and kept me up dated on everything I needed to know. Any questions I had he answered or concerns. Well I was waiting everyone I talked to was very helpful and nice. When I got my car back it was washed and cleaned very nicely. I am very happy with my experience I had. I feel safe in my car knowing I am in the Rick Case FIAT family. I hope my next experience will be just has great. More
Very few times that I have encountered a company that runs so well. The customer service is impeccable. From the moment we walked in the entire staff was welcoming and friendly. I was speaking to Hecto runs so well. The customer service is impeccable. From the moment we walked in the entire staff was welcoming and friendly. I was speaking to Hector on the phone before visiting the dealer. He helped and gave me a fair price for the car. When we went to pick it up (surprising my mom) they helped us surprise her in a beautiful way. As we waited to do the paperwork (like all dealers) every employee that passed us offered us something to drink, asked if we needed anything. Cynthia was such a pleasure to work with. Christiano helped with showing my mom how to use the car and he was kind and patient. I always think customer service is about to disappear, then you run into a business like this and they remind you it still exist More
This was the all time best car buying experience for me to date. They were very knowledgeable and helpful. I will recommend them to everyone! to date. They were very knowledgeable and helpful. I will recommend them to everyone! More
Beyond My Expectations!!!! Real People helping Real Beyond My Expectations!!!! Real People helping Real Families like mine, have a great experience in the purchase of a new Auto and making it a Real Beyond My Expectations!!!! Real People helping Real Families like mine, have a great experience in the purchase of a new Auto and making it a Real Sweet one to that extend. This decision could be a difficult and sour one at times in other dealerships, we have been looking and have been pushed and shoved around several dealership prior to making that one call...... We found our answer and our fabulous car at Rick Case FIAT. Thank You Ali, Cristiano and Cynthia and God Bless You all. Bryan, Mia, Katty and Gerry Martinez. More
Muy buen equipo, el servicio fue muy bueno por parte de todos los colaboradores solo recomendaria mayor detalle en la entrega del carro tal vez conocer las cosas basicas de la mecanica del carro, es algo q todos los colaboradores solo recomendaria mayor detalle en la entrega del carro tal vez conocer las cosas basicas de la mecanica del carro, es algo que nunca he visto en ninguna agencia pero creo que daria valor agregado si es que existiera. More