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Rick Case Alfa Romeo

Davie, FL

3.3
489 Reviews
Rick Case Alfa Romeo FIAT - We hold the record for the MOST FIATS sold in a single month. The Nations Largest FIAT Dealer. Rick and Rita Case are celebrating 50 years of success in the automobile business this year; a Great accomplishment. Their efforts are to strive constantly to provide customers with outstanding sales and service satisfaction; Our Customers, Our Friends. Why should you do business with us? ~Professional and courteous service ~Rick Case Rewards Program (earn points for discounts on future purchases) No Annual Fee! ~Free Car Washes for Life with your Rick Case Rewards Card ~Use of our exclusive discount gas station with your Rick Case Rewards Card ~10% discount in Parts and Service when you redeem rewards points - 10 years/ 100,000 Miles Warranty. ~and More!
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3500 Weston Rd #3

Davie, FL

33331

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Showing 489 reviews

July 01, 2020

Para hacer elCambio de una llanta fueron dos días, tuve Para hacer el Cambio de una llanta fueron dos días, tuve que llamar al final De la tarde para que me dijeran que pasaba. Y que en un centro de servi More

by soledpardo
Recommend Dealer
No
Employees Worked With
Juan Penton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose I don’t remember, I am not sure.
Jul 01, 2020 -

Rick Case Alfa Romeo responded

Entendemos completamente tu frustración. Pido disculpas por todos los problemas que esto ha causado. Estamos al tanto de su situación. He enviado su situación a nuestro Coordinador de Relaciones con el Cliente, Crystal Jeebo. Envíele un correo electrónico a crystaljeebo@rickcase.com o llámela al (954)626-2019 para que pueda abordar su inquietud directamente. Nuevamente, nos disculpamos por la comodidad y esperamos tener noticias suyas. Sinceramente, el equipo Rick Case FIAT / Alfa Romeo

May 14, 2020

Very happy with the service provided by Rick Case Fiat in Weston, FL. Jorge was very professional and followed up properly when I called. I was provided a loaner and the vehicle was repaired in a timely man More

by Shawnpennock
Recommend Dealer
Yes
Employees Worked With
Omar Massiah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jorge, Service Advisor
May 14, 2020 -

Rick Case Alfa Romeo responded

Thank you Shawn, for taking the time to share your feedback with us. We are glad that you had a positive experience with Jorge and we look forward to you visiting Rick Case FIAT again.

April 10, 2020

Got a great car at a great price. The sales people were very pleasant and professional to work with it was a joy to do business there More

by Panda9740
Recommend Dealer
Yes
Employees Worked With
Karim Kassim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Fitzpatrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Albert Cruz. 5 stars
May 11, 2020 -

Rick Case Alfa Romeo responded

Thank you so much for your feedback. It makes us happy to hear that you enjoyed your experience with the Rick Case Alfa Romeo & FIAT Team!

February 25, 2020

Days of dirty car salesman are not over at this place. They promise you one thing verbally then scam you with complicated paperwork you didn’t understand to cover themselves. Stay away and go somewhere el More

by Zenka
Recommend Dealer
No
Employees Worked With
Maria Fitzpatrick
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2020 -

Rick Case Alfa Romeo responded

Hello Zenka, we apologize that we did not provide the level of service you expected, thank you for providing your feedback. If you wouldn't mind, please reach out to me directly at simonenelzi@rickcase.com so we may further discuss this situation. Sincerely, the Rick Case Alfa Romeo/FIAT Team

December 12, 2019

Always been a good experience at this dealership. Only disappointment was not to be notified at any time by Mail or Email or Text that as of 2019 The Fiat would be eliminated. Would have bought a 2019. So More

by broadwayannie
Recommend Dealer
Yes
Employees Worked With
Adam in Service Dept.
Jan 14, 2020 -

Rick Case Alfa Romeo responded

Thank you for your feedback. We’re happy to hear that you've always had a great dealership experience! Sincerely, the Rick Case FIAT Team

October 28, 2019

Bad Service Service took almost 1 week to do routine maintenance. The help was rude acted like they did not have time. The car would unlock or start after car r More

by thomsabre
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Adam
October 14, 2019

REGULAR REQUIRED MAINTENANCE my experience and Testimony. is I received prompt courteous positive. Attention,...predictable and..a very large variety selection of vehicles to shop More

by CHRYSLERFIATdg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
MR allain at fiat service desk.
October 02, 2019

The service manager was very helpful however the dealer after my service,they turn in my car without wash 🧼 or vacuum after 2-1/2 hours waiting not aceptable the service agent name George or Jorge told me More

by Grejonas
Recommend Dealer
Yes
Employees Worked With
Chris Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 09, 2019

Nice people but Had an appointment for 8am (first of the day I believe). Service rep was available at 815. Once paperwork was completed (approximately 830), I was tol More

by LA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Reyes
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 08, 2019

Best service department ever The service department every person was so friendly professional and courteous, Kept me updated and informed about what was going on. Thank you for pr More

by Natedogg5050
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.