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Rick Case Acura - Service Center

Fort Lauderdale (Plantation), FL

4.7
1,292 Reviews

1,292 Reviews of Rick Case Acura - Service Center

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July 06, 2021

Good quick service. Greeted with courtesy by everyone I came into contact with. The work was quick. I love the fact they took the time to wash and vacuum the car too. More

by Wendy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Woman in service department
July 06, 2021

Francisco provided me with great service. He answered all of my questions. He gave me all my recommended services and the time of my next service. More

by Woodalce12@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 06, 2021

I called last minute and was able to get tan oil change scheduled quickly. I added on a transmission flush and fluid change. i was very happy with my service advisor, but I wish they had covered the “extra More

by ryanpeterson541
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth
July 03, 2021

Always very helpful, friendly Francisco has always very helpful !!!! Great customer service Xxx. Aaaa. Gggg Kkkkk bbbbbb bbbb fffff tttttt wwwwwwww bbbbbu bbbbb HH rrr More

by Diane casuccio
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Francisco Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 01, 2021

They Were Wonderful. Our Service Manager Agustin Did An Amazing Job. He Was Extremely Courteous And Knowledgeable. I Will Certainly Seek Him Out In The Future To Handle All Of Our Acura Service Needs. 1 More

by Michael 123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Agustin Grandinetti
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 30, 2021

Great service and experience workers.The service guys Great service and experience workers. The service guys always make sure your car us well taken care of. Ghey also have refreshments available if you More

by dehmo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Agustin Grandinetti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2021 -

Rick Case Acura responded

We appreciate your rating and hope to continue to serve you again in the future!

June 26, 2021

What a difference between the sales team and the service team!! Nicole Barroso did an outstanding job on explaining the benefits on having a certified car. I received an excellent service experience. More

by Jgalrealty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Contreras
1.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Briceno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hassan Husein
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole barroso
Jun 28, 2021 -

Rick Case Acura responded

Thank you for your 5-star rating! We are so glad that Nicole provided you with a great experience and hope to continue to serve your vehicle.

June 26, 2021

Service department is always excellent... Terence is an awesome Tech. Explains everything thing so that it is understandable More

by msgpofmia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leroy Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Francisco Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terence- service technician
Jun 28, 2021 -

Rick Case Acura responded

We appreciate your rating and hope to continue to serve you again in the future!

June 25, 2021

The sales and service are very helpful, just like you would expect from a luxury dealership. More

by 4nolefans
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole barroso
Jun 28, 2021 -

Rick Case Acura responded

We appreciate your rating and we hope to continue to serve you in the future!

June 15, 2021

I appreciated the teamwork to get me in and out as quick as they could. The service department was friendly and attentive. I also appreciate the refreshments while I waited More

by Desiree Rivera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2021 -

Rick Case Acura responded

We are so glad that you had a great experience with our service department. Thank you so much for your 5-star rating and we hope to continue to serve you again in the future!

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