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Rick Case Acura - Service Center

Fort Lauderdale (Plantation), FL

4.7
1,291 Reviews

1,291 Reviews of Rick Case Acura - Service Center

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June 16, 2023

I love this dealer ship. That are fast, efficient and great customer service and finally the waiting area is amazing with snacks, coffee and tv with one of newest movies. More

by Lazaroagueros
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 14, 2023

Thank you Mack Remy for always doing an Amazing job. Very friendly atmosphere, great mechanics, Amazing service. I went to get new tires, my car is driving smoothly. I must thank the thech as well for d More

by K 💋
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mackenson Remy
June 14, 2023

Francisco Garcia in the Service department was very helpful and knowledgeable. I had my car serviced and had a complimentary wash and was out very quickly! Thank you service team! :) More

by Leslieyarias
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mo Saleh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Francisco Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 14, 2023

How could you not have Mackenson Remy listed? He is the best service advisor there. He checks in and the welcome is always warm with a smile! I always look forward to his customer service! Big More

by Kaythomas25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mackenson Remy
June 10, 2023

Excellent service, Felipe was always giving me updates on the car, thank you one more time Felipe Rios M.. More

by carolinac2244
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not listed
June 10, 2023

work done quickly and efficiently, staff very courteous and pays attention to details. Every thing done to the car was explained. More

by Scoope03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
M. Remy
June 10, 2023

Rick Case Acura is a dealer I got 2 cars from. The sales and service staff a very friendly and not pushy. More

by ptennyuk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mackenson
June 10, 2023

Rick Case always go above and beyond for me. Their service department is fast, friendly and knowledgeable. More

by kellyriedel4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mac
June 09, 2023

The service department was friendly and efficient. From scheduling to drop off and pick up the process was seamless. Nice waiting area also. More

by FredHolzer42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felipe Rios Moreira
June 09, 2023

The service department is excellent. I have had several service agents help me for many years. They are so helpful without being aggressive. Their waiting area is the best. More

by Don’t know?
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felipe Moreira - 5 Stars
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