Rick Case Acura - Service Center

I took my Acura MDX to the dealership this morning for service, Mackenson did what he was supposed to do to make my first service unforgettable. It was a great experience. Thank you Mackenson! service, Mackenson did what he was supposed to do to make my first service unforgettable. It was a great experience. Thank you Mackenson! More

Felipe is an amazing asset to your team. He cares about about people. I did not feel like he was trying to take advantage of me. He listens and is fair. I got my issue resolved. He cares about about people. I did not feel like he was trying to take advantage of me. He listens and is fair. I got my issue resolved. More

Service Dept needs help. It took 2 days to get my car back for new breaks. A job that should have taken 3.5 hours took close to 48 hours of car being in shop. It took 2 days to get my car back for new breaks. A job that should have taken 3.5 hours took close to 48 hours of car being in shop. More

Awesome dealership! Very friendly staff and warm welcome will come back again in future. Thanks! Very friendly staff and warm welcome will come back again in future. Thanks! More

I took my car to get service and had Felipe as my assigned person. He was great and very friendly. The service itself was finished in the time that was initially said. assigned person. He was great and very friendly. The service itself was finished in the time that was initially said. More

Excellent customer service providing the customer with knowledge and fax about there car Number one dealer knowledge and fax about there car Number one dealer More

Mack was excellent. Perfect I couldn’t have had a better service. Everyone was great Perfect I couldn’t have had a better service. Everyone was great More

The service advisor Felipe was very awesome he's very professional took the time to explain everything to me,over all a great job. professional took the time to explain everything to me,over all a great job. More

Great service and great amenities. Service was quick and all staff was friendly and helpful. Service was quick and all staff was friendly and helpful. More

Great service, the service attendants nice people. Fast service. Good area to wait for, with snack, sodas and coffee. Fast service. Good area to wait for, with snack, sodas and coffee. More