Rick Case Acura - Service Center

The service department is excellent, Mack Remy always takes the best care of me. I love Terry Jarvis because he always answers his phone when I have a problem. Even on their days off. I would highly reco takes the best care of me. I love Terry Jarvis because he always answers his phone when I have a problem. Even on their days off. I would highly recommend this dealer over any other as they know how to treat people with respect, dignity and our program to serve. I love my Acura 2021 RDX best car I ever had. I’m lucky to find Rick Case and their stuff are outstanding. More

You guys are amazing specially Francisco ! !! True customer service professional, and the store mananger too the lady is amazing. Not like Pembroke pines Acura that have no idea of what is cust !! True customer service professional, and the store mananger too the lady is amazing. Not like Pembroke pines Acura that have no idea of what is customer service specially Pino. More

My service here was really great. The service provided by (Francisco) was awesome will definitely be coming back The service provided by (Francisco) was awesome will definitely be coming back More

The sales people and service people are top notch. Service got me in and out today. Smooth and great! Service got me in and out today. Smooth and great! More

Max was amazing. The services was great and he listened to what I wanted for service. The services was great and he listened to what I wanted for service. More

Salespeople not good, don’t answer phone or returned messajes Service person and service was my 1st time good. Appt taker not so good. messajes Service person and service was my 1st time good. Appt taker not so good. More

My car was in the shop for 3 days. $35 defective part and $660 for labor! Called for over 2 hours and got the run around before anyone could tell me that my car was ready to be picked $35 defective part and $660 for labor! Called for over 2 hours and got the run around before anyone could tell me that my car was ready to be picked up. My car was over the miles for warranty but a defective part should have been covered!! Very unhappy with Rick Case Acura. More

Absolutely great service. Definitely will recommend to a friend, also the waiting area is very interesting! Definitely will recommend to a friend, also the waiting area is very interesting! More

Good on time service from the different people who helped me. Will recommend the dealer. me. Will recommend the dealer. More