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Rick Case Acura - Service Center

Fort Lauderdale (Plantation), FL

4.7
1,292 Reviews

1,292 Reviews of Rick Case Acura - Service Center

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July 21, 2023

Very long wait time. Was there for maintenance and they were unable to clean the inside of the car after waiting for over 2 hours More

by Cargirl20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Garcia
3.0
This rating includes all reviews, with more weight given to recent reviews.
July 21, 2023

The dealership is clean and organized. The folks are all friendly and helpful. They do what they say. More

by Scassetta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 20, 2023

Everything went great at the dealership, I went for a service on my vehicle and was helped by Francisco, he is truly amazing. Thank you so much! More

by Khellseei
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 20, 2023

Excellent service , I went to service my Acura MDX Aspect sport,Juan was awesome !and service was fast and smooth More

by Trecampbell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
July 19, 2023

Came in with a door sensor issue and they were able to look at, order part and schedule appt. Quick response and great customer service! More

by Chef Huey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 18, 2023

The best costumer services, fast and very good job, thank you and thank to Francisco for your attention!!! More

by albamartinezcyma@hotmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Always Francisco have the best services with a smile!!
July 17, 2023

Very thorough, helpful, and efficient! Great communication too to ensure safety! Happy to always return. More

by Kerri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
July 14, 2023

Almost 3 hours for an oil change and tire rotation. I had to find my service tech to find out what was going on after 2 hours. Said it was just about done but still took an extra hour. Very disappointm More

by Rww2512
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mack
July 13, 2023

Took longer than told but great service. Everyone is super nice and welcoming. Will be back More

by sam
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mack
July 13, 2023

Mack Remy gives excellent service! !! Service is always done in a timely manner. All your staff are so friendly, helpful and available. Thanks for great service!!! More

by Fsb1003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mack Remy
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