Rick Case Acura - Service Center

Timely and Prifessional My problem was diagnosed very quickly and repaired quickly as well. My A/C is still not as cold, but at least it works. Service was very good this vis My problem was diagnosed very quickly and repaired quickly as well. My A/C is still not as cold, but at least it works. Service was very good this visit. More

Acura experience I was hesitant to go to a dealer that wasn’t a Mercedes one but decided to give it a try anyways. I’m so very pleased I did so, both Francisco and Dea I was hesitant to go to a dealer that wasn’t a Mercedes one but decided to give it a try anyways. I’m so very pleased I did so, both Francisco and Dean made me feel welcome. I received the same kind of treatment or maybe even better than at my MB dealer. Francisco was very knowledgeable as to what my car needed. Outstanding customer service experience. I’ll definitely come back. More

Took vehicle In for repair Both my service advisor Jonathan and the mechanic spent time explaining what needed to be done. All costs explained up front. Brought vehicle up to Ac Both my service advisor Jonathan and the mechanic spent time explaining what needed to be done. All costs explained up front. Brought vehicle up to Acura specs and did a great job. I would highly recommend this dealership. More

2Nd car purchase This is my 2 nd car from them . Great service . Near my work and appreciate that they have a driver to take and pick me up when I leave the car for se This is my 2 nd car from them . Great service . Near my work and appreciate that they have a driver to take and pick me up when I leave the car for service . More

Service Had a great experience today. I was in and out with the change of my battery and even got a recall checked! I'll use this dealer for all of my servic Had a great experience today. I was in and out with the change of my battery and even got a recall checked! I'll use this dealer for all of my service needs! More

RICKCASE ACURA Leasing a vehicle has its advantages. Downside, all warranty work MUST be done at leasing dealership. An Acura is an Acura is an Acura. I drive 30-min Leasing a vehicle has its advantages. Downside, all warranty work MUST be done at leasing dealership. An Acura is an Acura is an Acura. I drive 30-minutes to have warranty work done. I recently moved and COULD drive 5-minutes to the closert Acura dealer but told I can’t. More

Mediocre experience for a top Brand Lots of upselling in the service dept. Salesman/service specialist seem miserable and uninterested dont go extra mile in checking and servicing vehi Lots of upselling in the service dept. Salesman/service specialist seem miserable and uninterested dont go extra mile in checking and servicing vehicle. Complimentary car wash is nice More

Great Service Best service. Expecting to wait 2.5 hours and everything completed in 1.50 hrs. Francisco always takes the time to explain everything in detail. Aweso Best service. Expecting to wait 2.5 hours and everything completed in 1.50 hrs. Francisco always takes the time to explain everything in detail. Awesome customer service. More

Fantastic Service The service department is very good... repairs, service and recalls all performed competently and quickly! Derek Wells knows his stuff! Very impressed The service department is very good... repairs, service and recalls all performed competently and quickly! Derek Wells knows his stuff! Very impressed! Highly recommend this service department! More

Fast and easy process Rick case Acura, found the issue, diagnosed it, fixed it and in the process provided a complementary loaner during a busy week for me, excellent servi Rick case Acura, found the issue, diagnosed it, fixed it and in the process provided a complementary loaner during a busy week for me, excellent service More