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Rick Case Acura - Service Center

Fort Lauderdale (Plantation), FL

4.7
1,292 Reviews

1,292 Reviews of Rick Case Acura - Service Center

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July 27, 2019

It was fast and easy I love the customer service. Friendliness and their knowledge of the vehicle they also explain what is the best service for your vehicle to help you s More

by Rome2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dean Dumetz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Francisco Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 26, 2019

14 TSX air conditioning problem I brought in my car for a problem with the air conditioning. I was ready for the worse, but my repair only required a fuse. I wasn’t pressured into an More

by Theo0001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leroy Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Francisco Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sunita Jaipersaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clarissa Moeller
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 26, 2019

Keyless entry issues Agustin was very nice and helpful. I enjoyed working with him and trusted that he work get my car fixed super fast. I was appreciative of the lyft dri More

by Rjw12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Agustin Grandinetti
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 25, 2019

Efficient and Friendly Quick service, knowledgeable rep and they even call to let me know that my vehicle was ready. Great service! Will return again for future service. More

by Rva1987
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lorry Tisdale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Rumble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mohamed Chtaili
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dean Dumetz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Francisco Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Agustin Grandinetti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clarissa Moeller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Briceno
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 24, 2019

Acura MDX Service The service was performed in a professional and timely manner. My service advisor Bryan was very polite and helpful. The work was completed on the fir More

by Scott 5678
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 23, 2019

Needed a new battery I was in and out within 20 minutes, so I will go back on Wednesday to replace my rear brakes.Th service Technician was very friendly and very helpful More

by Faces387
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 23, 2019

Always great customer service!! I bought my car here and bring my car for service here: always friendly, attentive customer service! It goes a long way in today’s world where busines More

by Jessica Ricard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 19, 2019

Good experience I’ve been going to this location since I bought my car and I’ve continued. Great people. Francisco is great to work with. Never had someone show me ba More

by Blah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Dumetz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Francisco Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 19, 2019

Good service but time to setup appointment was too long Service rep was very polite, knowledgeable and responsive. However, it took very long to get a response on the phone when setting up the appointment. More

by German
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Agustin Grandinetti
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 19, 2019

Warrantied repair review We had a A/C failure in July in Florida so it’s sure to be hot out. Called the service department and got a swift appointment scheduled, followed by a More

by Carol2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Marroquin
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