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Rick Case Acura - Service Center
Fort Lauderdale (Plantation), FL
1,292 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,292 Reviews of Rick Case Acura - Service Center
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September 02, 2019
No complaints and excellent service. I’ll be back soon for another service. I don't understand why we have to type so much...see you soon. and excellent service. I’ll be back soon for another service. I don't understand why we have to type so much...see you soon. More
by Nononono101
Employees Worked With
August 29, 2019
Hassle free, very smooth transaction. My experience with the dealership was great in and out as promised. The techs were very professional their services were on point. All recommended rep My experience with the dealership was great in and out as promised. The techs were very professional their services were on point. All recommended repairs were explained. More
by Mike956
Employees Worked With
Jonathan Marroquin, Papo Gianello
August 28, 2019
Great service Friendly, helpful. They even sent me home with Lyft and then used it again to bring us back to dealership. What an incredible convenience. They took c Friendly, helpful. They even sent me home with Lyft and then used it again to bring us back to dealership. What an incredible convenience. They took care of our problem quickly and made sure it was covered under the warranty More
by Leeny
Employees Worked With
August 28, 2019
Peeling paint The paint was peeling around the windshield. Was sent out to repair. I was not completely happy with the done by the body shop (not at the dealership) The paint was peeling around the windshield. Was sent out to repair. I was not completely happy with the done by the body shop (not at the dealership). Augustine took it to the back and and took care of it for me. More
by sandratennant
Employees Worked With
August 27, 2019
Great Service I had a great experience sending my vehicle in for service. My service tech which happens to be a woman went above and beyond. Between my service advi I had a great experience sending my vehicle in for service. My service tech which happens to be a woman went above and beyond. Between my service advisor and service tech, I was very happy. I drove almost an hour because I live in another county and I will continue to drive that far because of my experience. Note: you need to add Lana’s name to the list below. More
by Gigi24
Employees Worked With
August 27, 2019
great experience IT was a great experience everyone was friendly and welcoming .Yasser Fahmy was the best sales person he took time to explain everything i needed to IT was a great experience everyone was friendly and welcoming .Yasser Fahmy was the best sales person he took time to explain everything i needed to know. I went for an oil change and left with a new car. More
by Teridol23
Employees Worked With
August 25, 2019
Mega Repair Service Advisor Bryan Grant was very helpful and iinformative. I was able to get my car serviced and get to work on time. I was even referred for fi Service Advisor Bryan Grant was very helpful and iinformative. I was able to get my car serviced and get to work on time. I was even referred for finacing as an option if needed. Thank you Rick Case Acura More
by Unityishere2
Employees Worked With
August 24, 2019
Great service! Thanks for the stellar customer service! Agustin was awesome, super attentive and friendly. Fast maintenance service. Both Mo's are great, sales and s Thanks for the stellar customer service! Agustin was awesome, super attentive and friendly. Fast maintenance service. Both Mo's are great, sales and service. Matt is the best! More
by Dali
August 24, 2019
Prompt and friendly The service was done very fast. The service person (Francisco) was very helpful. Overall great service and fair. Waiting area very comfortable and cle The service was done very fast. The service person (Francisco) was very helpful. Overall great service and fair. Waiting area very comfortable and clean, great having coffee and snacks. More
by Glorias
August 24, 2019
Francisco García at the helm He’s been my car technician for close to 5 years! That’s a lot of courtesy and professional care the car and I received. He’s diligent and puts forth He’s been my car technician for close to 5 years! That’s a lot of courtesy and professional care the car and I received. He’s diligent and puts forth the effort to this satisfied customer. Lead the way, Francisco! More
by bronxhandball
Employees Worked With
